The Grove at New Wilmington

    520 S New Castle St, New Wilmington, PA, 16142
    3.4 · 29 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, facility dangerously neglected

    I saw two sides: compassionate, hardworking staff and therapists (Marilyn, Barb, Jonathan, Maria, Kim were standout) who gave excellent, sometimes lifesaving care, but the facility itself is run-down and felt condemned. There were foul smells, clutter, rusty equipment, yucky bathrooms, terrible food, and deplorable conditions. Management was rude, communication poor, heavy reliance on agency staff and dangerously high resident-to-aide ratios; I observed unsafe practices (eviction while hospitalized, locked exits, accessibility issues). Visit in person and verify staffing, safety, and cleanliness - I can't recommend this place overall despite some amazing caregivers.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      3.4

    Location

    Map showing location of The Grove at New Wilmington

    About The Grove at New Wilmington

    The Grove at New Wilmington sits about 7.7 miles from New Castle, Pennsylvania, at 520 S New Castle Street, right in the scenic Shenango Valley, and it's a for-profit, corporation-owned care facility that's been under new management in the past year, plus it's part of the UPMC healthcare network. The community has independent living, assisted living, memory care, continuing care retirement community services, and a skilled nursing facility with a 2-star rating from the Centers for Medicare & Medicaid Services, and it's the second highest-rated in the city with a 5.1 out of 10 community rating, so while it's not the top, it's among the better options nearby. It offers both short- and long-term health care, with Medicare and Medicaid certification, and it's got room for over 700 residents with certified beds for skilled nursing and rehabilitation services. People can pick from different studio layouts and two-bedroom apartments, which are furnished with kitchens and formal dining areas if folks like to cook or want more space, though you'll find chef-prepared meals, all-day restaurant-style dining, menus for special diets like allergies or diabetes, and meal prep is handled for those who want or need it.

    The Grove allows home care agencies, so residents who want to stay more independent or customize routines have that flexibility, and you'll find a choice of daily supports like help with bathing, grooming, dressing, and medication management. There's therapy equipment, as well as physical, occupational, and speech therapies provided on-site, and the UPMC Jameson Care Center offers skilled nursing care inside the facility. There's always staff on hand, twenty-four hours a day, and an emergency alert system covers the whole community, so help is close by if something happens. Amenities include things like weekly housekeeping, laundry and dry cleaning, phone lines in every room, a salon or barber for haircuts, and chauffeur service for trips or doctor appointments. There are also walking paths, a garden, an arts room, and a full menu of activities-movie nights, religious services, social and recreational events, plus programs for exercise and overall wellness. The Grove welcomes residents who need Alzheimer's and memory care, with a dedicated wing and special support for dementia, as well as those who just need-respite stays or short recoveries.

    Family and resident councils give people a say in community life and the chance to address issues or improve care. There are furnished common spaces where people can gather, sit together in the dining room, or join resident-run activities. The facility offers both independent and assisted living, so people can age in place without having to move as their needs change. They also run a separate extended care named Overlook Nursing Home in New Wilmington, and the Onsite Apartment Locating Service helps find the right room. Staff speak English, and support covers medication monitoring and a full range of daily needs. Groceries, transportation, and medical appointments are all managed from the facility, making it easier for people with mobility or health concerns. While it doesn't accept new patients right now, The Grove offers a wide set of services for elderly residents who want skilled nursing, memory care, or a secure and supportive setting with flexible care options.

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