Rochester Manor + Villa

    Rochester Manor Villa, 174 Virginia Ave, Rochester, PA, 15074
    2.8 · 57 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe facility, mold, neglect, understaffed

    I had a mixed, mostly worrying experience. Parts of the place are beautifully remodeled - pub, spa, on-site rehab and nicer dining - but much of the facility felt dirty and neglected. I saw mold, leaks, flies and dried feces, rooms that smelled of urine, frequent flooding and broken elevators. Staffing is chronically short: long call-light waits, missed meds/water/ice, many falls and basic neglect - a few staff were caring, but there aren't enough of them. Food and housekeeping were often poor and administration/billing unresponsive. Because of the safety and care issues, I cannot recommend this facility despite some excellent therapists and nurses.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.77 · 57 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.9
    • Meals

      2.5
    • Amenities

      3.2
    • Value

      2.5

    Location

    Map showing location of Rochester Manor + Villa

    About Rochester Manor + Villa

    Rochester Villa stands as a unique community dedicated to creating a positive and comfortable environment for all who live and work within its walls. The central mission of the Villa is to inspire creative growth and recognize the individuality of each resident, encouraging personal expression and honoring diverse backgrounds and experiences. Rochester Villa operates under the belief that every person deserves to live in a setting where their choices are valued, and where both residents and staff are empowered to thrive. This commitment is reflected in the dynamic, person-directed approach to care that lies at the very heart of everyday life at the Villa.

    The approach at Rochester Villa is rooted in fostering a sense of belonging and connection, not just among residents but also within families and team members. The philosophy guiding the Villa emphasizes education, empowerment, and the encouragement of choice, ensuring that the needs and preferences of residents are met with respect and flexibility. Rochester Villa prides itself on delivering excellence in all areas of service, from daily living support to personalized programming and meaningful activities. This ethos is especially evident as the Villa undergoes a significant transformation, not only renovating its physical environment, but also enhancing its philosophy of care and service to better reflect the ideals of person-directed living.

    Mealtimes at Rochester Villa are a highlight of the community’s offerings, crafted to be more than simply nourishment—they become rich social events that foster camaraderie and enjoyment. The Culinary Team at RM+V brings together passion and creativity, presenting multiple dining options that cater to each individual’s preferences. Whether residents wish to partake in a bustling, communal meal in one of the inviting social spaces or prefer the privacy and quiet of dining in their own rooms, the Villa accommodates every wish, turning each meal into a unique experience.

    Rochester Villa is part of a continuum of care that includes specialized areas such as rehabilitation, skilled nursing, and personal care. This comprehensive approach supports residents as their needs evolve, ensuring that each individual has access to the support they require in an environment that consistently feels like home. The sense of transformation and excitement at Rochester Villa is palpable, as the community continues to innovate and grow while remaining steadfastly committed to uplifting every resident and team member. This ongoing journey is a testament to the Villa’s dedication to fostering a warm, creative, and person-centered home for all who are part of its community.

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