Southland Health Care Center

    722 S Dargan St, Florence, SC, 29506
    3.0 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed unclean facility with neglect

    I placed my mom here and the facility itself is very nice - large rooms and a homey feel - and a few staff (Sam the CNA) were kind and compassionate. But overall it's understaffed and overworked, with cleanliness problems (roaches, dirty rehab rooms), soiled sheets, package theft, and a history of investigations that new ownership hasn't fixed. We've seen medication errors, wrong transports/appointments, lack of timely emergency care after a fall that resulted in a hip fracture, failure to assist to the bathroom, bruising and rude or neglectful behavior. I'm grateful she survived surgery, but I can't recommend this place until staffing, training, transparency and basic hygiene/care are addressed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.3
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      3.0

    Location

    Map showing location of Southland Health Care Center

    About Southland Health Care Center

    Southland Health Care Center sits at 722 S Dargan Street in Florence, South Carolina, and has always tried to offer a steady and supportive place for folks in need of care because sometimes what people want, really, is a place where they feel safe and respected, and this center seems to focus on giving families a seat at the table with their resident Care Plan Teams so everyone stays in the loop. You'll find dayrooms, dining rooms, and enclosed courtyards so residents have places to relax, and there's both private and semi-private rooms, which means folks can pick if they want company or quiet. The call light system is modern, and there are fire alarms, security guards at night, and keypad door codes, so the safety part's not ignored at all.

    Southland has a five-star rating, which is nice, but what's more practical is they take care of people who need skilled nursing, intermediate care, respite for a short break, palliative and hospice support during tough times, and they've got memory care too for people who need it. They run regular weekly activities, and you can see they're trying to make life a bit more cheerful, giving structure to the days without being overbearing. There's focus on giving folks choices, making sure residents can still make decisions about their own day-to-day, and the staff makes respect and compassion important, treating residents and their families kindly, which goes a long way. The administrator's named Carolyn Jones, and you can find more information on their website, where they say more about everything from nurse care to home healthcare and long-term options. For those who need caregiving support, the facility seems to cover a wide range of medical and daily needs, and you can also search by the center's name or by location if you're looking for options in Florence. Southland Health Care Center doesn't try to be too fancy, but it does work hard to bring a comfortable, secure, and patient-centered environment for people who need extra care at this time in their lives.

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