Brookview Healthcare Center

    510 Thompson St, Gaffney, SC, 29340
    3.7 · 73 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate caregivers, but poor management

    I had a deeply mixed stay. The rehab/PT team and several nurses and aides (Kayce/Casey/Mary included) were compassionate, professional and went above and beyond - activities and therapy were excellent. But reception was rude, housekeeping was often awful (urine, soiled sheets, lost/stolen items), and severe understaffing/agency staff led to missed meds, poor hygiene, safety concerns and unresponsive administration. Because of those serious care and management failures, despite pockets of outstanding staff I cannot recommend this facility for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      2.1
    • Amenities

      3.0
    • Value

      1.5

    Location

    Map showing location of Brookview Healthcare Center

    About Brookview Healthcare Center

    Brookview Healthcare Center sits at 510 Thompson Street in Gaffney, South Carolina, and you'll find that it's a place where they focus on skilled nursing, rehabilitation, and long-term care in a home-like setting, and folks around here say the building feels welcoming, with plenty of light and both indoor and outdoor spaces where people can visit or rest. The Center has a team that includes registered nurses, therapists, social workers, dietitians, and activities professionals, and they work together so everyone gets a personal care plan that fits their needs, whether they need help with wound management, tracheostomy care, nutrition education, or something like physical, occupational, or speech therapy after an illness or surgery. You've got monthly activities here like social gatherings, games, religious services, and community outings, and the staff tries to keep everyone involved so they don't feel left out, keeping minds busy and spirits up. The Center employs anywhere from 51 to 200 people, and its doors stay open every hour of every day-someone's always around, whether you need support with health issues or just want to chat. Susan Sain serves as the administrator, and the staff takes their work seriously, supported by a compliance hotline managed by Ethics Point so residents, families, or workers can speak up if there's ever a worry, even if they want to remain anonymous. Brookview offers respite care too, and they're clear about trying to create a creative and rewarding work atmosphere so the people taking care of residents feel appreciated, and that helps keep turnover low. You can reach out online for questions, and there's also a Facebook presence to see a bit about day-to-day life. Whether someone needs short-term rehab after a hospital stay or longer-term nursing care with steady support, this facility stays focused on helping seniors maintain the best health and well-being they can.

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