PruittHealth - North Augusta

    1200 Talisman Dr, North Augusta, SC, 29841
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Mixed care, serious safety concerns

    I've had a mixed, often heartbreaking experience. Many staff were kind, professional, and the facility can be clean with great therapy, activities, food, and a warm, home-like atmosphere-admissions and some communication were excellent. But I also witnessed dangerous neglect: understaffing, poor or non-existent responsiveness from administration/corporate, lost belongings/IDs, medication and discharge errors, and even a resident found on the floor with serious injury and reports of deaths mishandled. Given the safety and communication concerns, I would not recommend without personally verifying current leadership, staffing, and incident resolution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.48 · 123 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.6
    • Meals

      2.8
    • Amenities

      3.6
    • Value

      1.5

    Location

    Map showing location of PruittHealth - North Augusta

    About PruittHealth - North Augusta

    PruittHealth - North Augusta sits in North Augusta, SC and has been managed by PruittHealth Inc. since December 2008, operating as part of a bigger PruittHealth network. The place offers certified beds for residents and covers a lot of ground with care, from short-term rehab to traditional skilled nursing. The staff gives about 3.85 nurse hours per resident each day, though the nurse turnover rate hovers around 40%, which is worth noting. The facility has faced and reported certain deficiencies in pharmacy management and environmental safety, and gets regular inspections to check care and safety standards. Residents find services like memory care, physical therapy, occupational therapy, speech therapy, palliative and respite care, and even wound and podiatry care. There's help for personal care tasks like dressing, grooming, bathing, and walking, while other services include laundry and medication management. Policies stand in place to stop infections from spreading, and there's an emergency call system in both bedrooms and bathroom areas.

    Private and semi-private bedrooms come with adjustable beds, nightstands, big windows, and wood-style floors. Folks eat in a nicely lit dining area and get three meals a day. The grounds include a shaded outdoor patio and courtyard with lots of trees, and when weather keeps everyone inside, people spend time in a cozy game room or library. Activities pop up throughout the week, covering arts and crafts, health programs, and educational sessions, since social well-being matters here too. There's guest parking, reliable Wifi, and cable TV in the building, plus everyone benefits from things like housekeeping, maintenance, and a sprinkler system to improve safety. For fitness, residents use treadmills and special equipment in a well-equipped center. There's an on-site salon and barbershop, including The Oak Spa, offering services from hair styling to pedicures. The Anne Maria Beauty Shop and a covered walkway lined with potted plants greet visitors at the entrance, making everything feel welcoming but practical.

    People get transportation services and have help with insurance options, even long-term care insurance. PruittHealth - North Augusta runs under family ownership, and staff aim to provide high-quality, compassionate care, with several advanced technologies and safety tools in place. The place provides nursing, rehab, and even hospice care, along with extra support through offerings like Home First, Therapy Services, Infusion Services, Pharmacy, and Medical Supply. With all these care choices-from social programs to medical care-residents get support through daily challenges, while the on-site administrator, Ashlyn Broderick, keeps things moving. The staff here has experience and access to the resources of the wider PruittHealth family, but the facility does experience turnover and is not without its share of identified issues. Amenities round out the experience, creating a practical, comfortable place for older adults needing supportive care in a specially designed setting.

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