Piedmont Post-Acute

    109 Bentz Rd, Piedmont, SC, 29673
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Great therapy, inconsistent nursing care

    I had a mixed experience. The staff were overwhelmingly kind, caring and professional, therapy/rehab was excellent, and the facility felt clean and homey with generally good food. However, chronic understaffing, poor communication, slow or missed nurse responses, lost/misplaced clothing and occasional hygiene/safety lapses (falls, catheter/discharge issues, rehospitalizations) made care inconsistent. I'd recommend it for rehab and compassionate staff, but I'd be cautious if you need reliable nursing oversight and consistent safety/communication.

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    Amenities

    3.91 · 116 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.8
    • Meals

      3.5
    • Amenities

      2.9
    • Value

      1.5

    Location

    Map showing location of Piedmont Post-Acute

    About Piedmont Post-Acute

    Piedmont Post-Acute sits over at 109 Bentz Road in Piedmont, South Carolina, and you'll know it when you drive up because it's got those big, open courtyards and a neat, clean look, which seems to put folks at ease before they've even stepped inside the door, and though the place focuses mostly on patient-centered care with a strong tilt toward rehabilitation, it's also got skilled nursing services and supports seniors through all sorts of health changes, whether those are short-term recovery or longer stays. Now, when you look at the place, you'll notice how much they pay attention to routines and setting, from modern amenities, bird feeders outside, and those big, bright common rooms, up to what's probably best is that spacious rehab gym where licensed therapists help with all sorts of therapies, and anyone using it knows they aren't being rushed, just taken care of one step at a time by experts who know what they're about. There's an emphasis on holistic wellness-so there's physical rehab mixed with activities meant for the mind too, and for people struggling with memory, their DementiaWise program and specialized units help residents keep some comfort in their days with steady routines and staff who are open and watchful, not only for safety, but for reaching each person where they're at.

    Piedmont Post-Acute's staff, managed by Rio Hall the Administrator, carry a reputation in the community for kindness and being attentive to folks and their families, and there's always a licensed nurse on hand at all hours of the day and night, so someone's always nearby if there's a question or a worry or a health concern that pops up, which gives peace of mind. They've got all kinds of care packed in, like wound care (covering everything from pressure ulcers and diabetic foot wounds to odd surgical problems), help with basic daily things such as bathing and hygiene, assisted nutrition so meals suit seniors' needs, and memory care that aims both to settle nerves and ease the confusion that comes late in life for some. The facility itself, operating as a nonprofit, makes a point of meeting each person where they are, starting out with a real thorough evaluation by doctors, nurses, and therapists, then building a plan that aims-when it's possible-to help the person regain as much independence as they can, but also standing ready with long-term supports if that's what they need instead.

    There's open visiting hours day or night, which families seem to appreciate, and the administration puts in some subtle, meaningful touches, like keeping bird feeders to make the view from the window a little brighter or getting music and activities going to break up the day. For those with bigger hills to climb, like folks needing hospice or someone in the middle of serious, complicated recovery, specialized counseling, in-home care options with partners like ComForCare Home Care, and programs like Gaitway Fall Prevention all add layers of support. The front desk keeps regular hours during the week for business needs, but admissions help can be reached anytime, and the facility's website provides simple tools so folks can get a look around from home or dig a little deeper into questions about insurance or what type of care is a fit. The staff culture leans into warmth and patience, and while it's plain no place solves every problem, Piedmont Post-Acute works steady on wellness, safety, and comfort, aiming to help seniors recover, stay engaged, and feel some calm wherever they're at on their journey.

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