White Oak Manor Rock Hill

    1915 Ebenezer Rd, Rock Hill, SC, 29732
    3.9 · 70 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent rehab but cleanliness issues

    I'm grateful for the caring, knowledgeable nurses, aides and rehab staff - they went above and beyond, my mom improved in rehab, and the food and activities are excellent. That said, the older long-term side feels dated: housekeeping is inconsistent, bathrooms were unclean and I observed a roach problem, so cleanliness needs urgent improvement. Short staffing shows - I experienced long call-button waits (about 20 minutes), spotty medication/communication follow-through, and front-office/administration can be unresponsive (and raised rates without explanation). Overall, great rehab and many wonderful staff, but inconsistent care and facility issues mean you should visit and ask detailed questions before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 70 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      4.0
    • Amenities

      3.4
    • Value

      1.5

    Location

    Map showing location of White Oak Manor Rock Hill

    About White Oak Manor Rock Hill

    White Oak Manor Rock Hill stands on Ebenezer Road in Rock Hill, SC, and has been family-owned since 1967, offering a full range of senior care options, including independent living, assisted living, memory care, and skilled nursing care. The facility has 141 skilled nursing beds and plenty of specialized care, with 24-hour nursing provided by registered nurses, licensed practical nurses, and certified nursing assistants. People looking to move in can expect policies for move-in, details about waiting lists, tours both in person and virtually, and assessments to help figure out the best care level, with help from Jerrolyn Montgomery-Smalls, who leads the administrative team.

    White Oak Manor uses detailed care plans shaped with doctors' input and offers guidance on understanding the differences between living options. The Safe Transitions program helps with discharge planning and making sure needs are evaluated before leaving. There's a strong focus on personal care, with help for dressing, bathing, toileting, laundry, and grooming. Memory care has features for seniors living with Alzheimer's or dementia, with safety details and individualized care. For care at home, the facility's network includes residential care homes with live-in caregivers.

    Dining services serve chef-prepared, nutritious meals with quality ingredients, and the dining room creates a communal space. The property provides amenities for comfort and safety like kitchens and kitchenettes, washers and dryers, cable TV, Wi-Fi, sprinkler systems, and other safety features. Residents can use the fitness center, salon, barbershop, and enjoy housekeeping, maintenance, and guest parking. Medical services cover wound care, medication help, dental, ophthalmology, podiatry, nurses, and regular physician check-ins.

    There's a wide range of activities-from health and wellness programs to recreational, arts, crafts, social events, and educational sessions-plus a community room and religious services. The facility offers group and individual therapy services, speech language therapy, occupational and physical therapy, as well as stroke and orthopedic rehabilitation, prosthetics and orthotics training, outpatient and short-term rehab, and special programs like Sci Fit, Omnicycle, electrical stimulation therapy, ultrasound, diathermy, patterned electrical neuromuscular stimulation, and cardiopulmonary rehab. For those returning home, White Oak Manor helps with home evaluations and case management.

    White Oak Manor provides van transportation, a mobile library, family and resident councils, special volunteer services, and support groups for caregivers and families. The staff get recognized for being helpful, friendly, and welcoming, and the facility's won awards like Best of Senior Living and the All-Star Award. With in-depth case management, interdisciplinary teams make sure care plans fit each person, and reviews happen often with input from physicians and caregivers. Outpatient services help even after discharge for those needing recovery from injury, illness, surgery, or hospitalization. The setting's structured and follows all safety and inspection rules, with a focus on engagement-physical, mental, social, and emotional. This careful structure extends to assisted, independent, and nursing home residents as well as memory care and rehabilitation, making White Oak Manor Rock Hill a community with many options for seniors who need different levels and types of care.

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