Sumter East Health and Rehabilitation Center

    880 Carolina Ave, Sumter, SC, 29150
    3.7 · 96 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Mixed experience, helpful but concerning

    I had a mixed experience. Many staff were kind, professional and helpful - therapy, activities, clean rooms and attentive CNAs helped my loved one make real progress. However I also saw rude/unresponsive employees, medication and communication errors, billing and phone problems, staffing shortages and occasional cleanliness/bug issues. Overall I'd recommend their rehab services with caution, but urge families to closely monitor care for long-term stays.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 96 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      2.9
    • Amenities

      4.1
    • Value

      1.0

    Location

    Map showing location of Sumter East Health and Rehabilitation Center

    About Sumter East Health and Rehabilitation Center

    Sumter East Health and Rehabilitation Center sits at 880 Carolina Ave in Sumter, South Carolina, and has a large campus where people find skilled nursing, short-term rehab, and long-term care all under one roof, and while the place is set up to help both older adults and people recovering from surgery, the staff keeps a focus on healing the body and mind, with folks getting personalized care plans that can include help after a stroke, orthopedic help, or general recovery and nursing. The center runs with 176 certified beds and usually has around 147 residents on an average day, and the nurse staffing level is about 3.30 hours per resident daily, which falls below the state average, while the nurse turnover is higher than what most places see, and inspection reports have shown some problems, like 29 documented deficiencies, some related to infection control and a few serious ones about resident safety and protecting people from harm or restraint. People can visit at any hour, any day of the week, and the doors get secured in the evening for safety, with wheelchair access and parking available for visitors, and the campus tries to keep things warm and welcoming with social activities, daily programs, and meals cooked up by a registered dietician, so the atmosphere feels less like an institution and more comfortable for the residents, who are treated like family. Folks get the benefit of 24/7 skilled nursing care, and the rehab team uses a special team-based approach for each person, especially those needing help with orthopedic needs or recovery from a stroke, and there are activities and support for both short-term rehab stays and longer-term living, with social services, air conditioning, and other amenities meant for comfort. The place is run as a for-profit limited liability company, owned by Scsnf Investment Group LLC and managed by Bryan Hatton, and it carries certifications for Medicare and Medicaid, but it's worth noting that inspections have pointed out areas needing improvement, especially with infection spread and resident protections. The whole set-up is designed for older adults and others needing rehab, and while staff works hard to bring comfort, safety, and independence to the residents with rehabilitation, nursing care, and daily living support, families should look over the full inspection reports and available services when considering what's best for their loved ones.

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