Carolina Gardens at West Columbia

    2705 Leaphart Road, West Columbia, SC, 29169
    3.1 · 42 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Friendly community, unreliable skilled care

    I toured and lived here briefly and came away conflicted. The layout, spacious apartments, activities, and some truly caring staff and therapists are wonderful - the community can feel safe, social, and well kept. But staffing is inconsistent with high turnover and understaffed CNAs; we experienced missed meds, poor skilled-care episodes (bed sores, pain), and management that was often slow or unresponsive. Cleanliness and maintenance were hit-or-miss (some areas spotless, others dirty, mold, trash, hot-water/towel problems), and meals ranged from tasty to undercooked/limited and not always diet-compliant. If you want a friendly, active place it's worth considering, but I would be very cautious about relying on their skilled care.

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    Amenities

    3.12 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      2.7
    • Value

      2.4

    Location

    Map showing location of Carolina Gardens at West Columbia

    About Carolina Gardens at West Columbia

    Carolina Gardens at West Columbia sits in West Columbia, South Carolina, and offers assisted living and memory care in a welcoming, family-like setting, and you'll notice right away that the community focuses on supporting independence while helping with daily needs like bathing, dressing, mobility, medication help, and continence, with a care staff available day and night, every day, so residents have support anytime, and, for those with memory loss issues like Alzheimer's or other forms of dementia, there's a secure memory care area with private apartments and bathrooms, special dementia training for staff, and systems in place to help reduce confusion and prevent wandering, so families don't have to worry about safety. The community offers a mix of apartment choices, including studios, semi-private, and even some two-bedroom units, with private bathrooms, kitchenettes, patios, air conditioning, cable TV, and Wi-Fi, and some apartments are pet-friendly too, so people can bring their little animals. Residents use community spaces like the game room, library, movie theater, recreational rooms, outdoor walking paths, patios, gardens, and even get on-site haircuts and barber services if they need them, which makes day-to-day life more comfortable and feels familiar, and inside the building you'll find community dining with three meals a day and snacks, restaurant-style service, special diets if needed, and chef-prepared meals, and there's a focus on cleanliness throughout the building. Housekeeping and laundry come on a weekly schedule, but more laundry is available if someone needs it, and caring staff members handle move-in coordination, scheduling doctor appointments, and providing family support. Activities fill the calendar, both daily resident-run groups and planned community events, music programs, in-house religious services, and outings offsite for things like groceries or just a coffee at nearby shops, along with outside services like therapy, skilled nursing, and physical and occupational programs, right in the building, so people can stay active and involved. Carolina Gardens at West Columbia is licensed by the state, provides accessible spaces throughout, and follows a Comprehensive Assessment Plan for every resident, updating individualized service plans for daily living, so needs are met as they change, and because the community is part of the Priority Life Care portfolio, it's recognized as a 2023-2024 Great Place to Work, which means the staff get support and training too. You'll find that residents can enjoy privacy or socialize, help with their care, pet some dogs or cats, relax outdoors, and don't have to worry about meals, cleaning, or maintenance, because the staff and programs take care of those things, while friends and family can visit in a relaxed and safe environment.

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