Norris Post-Acute and Rehabilitation Center

    3382 Andersonville Hwy, Andersonville, TN, 37705
    3.7 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent therapy but dangerous staffing

    I had a very mixed stay. The building, rooms, activities and therapy team were excellent - caring, professional staff helped with real rehab gains and many people treated residents like family. Unfortunately chronic understaffing and high turnover meant nurses/CNAs were often rude or unresponsive: call lights ignored, delayed meds, broken call buttons, long waits for toileting, sanitation lapses (soiled linens, bedpans left), and infections/bedsores reported. Admissions felt pressured and I suspected improper practices. Management responsiveness was uneven - some admins and therapists went above and beyond, but safety and supervision lapses led to hospital transfers and serious complications for residents. I wouldn't send an elderly, high-need relative here unless you or an advocate can closely monitor care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      2.0
    • Amenities

      2.5
    • Value

      3.7

    Location

    Map showing location of Norris Post-Acute and Rehabilitation Center

    About Norris Post-Acute and Rehabilitation Center

    Norris Post-Acute and Rehabilitation Center sits on Andersonville Highway in Andersonville, Tennessee, and holds up to 103 residents with 80 people living there now, and you'll find a place that offers skilled nursing care for people needing short or long stays, whether they're recovering from an illness, surgery, or anyone needing extra help after a hospital trip. This facility has been Medicare certified since December 1, 1992, and carries both Medicaid and Medicare, along with most other insurance, so a lot of folks can get the support they need no matter their financial situation.

    The building itself is meant to feel welcoming and comfortable, giving people options to heal and settle in, with dedicated staff like Janie and a team made up of doctors and other specialists keeping an eye on everyone's well-being, and they've got special programs focusing on holistic care, so they check in on the whole person, not just one problem. They have services ranging from post-acute care to long-term living, with therapies like physical, speech, and occupational therapy available, and they handle things like wound care, palliative care, medication management, and respiratory therapy right on-site.

    Norris Post-Acute provides resident and family counseling, too, which comes in handy if you need help working through next steps or just want someone to talk to. The facility has therapy and recreational activities to keep people active and gives folks a virtual tour if anyone wants to look before making choices. They've got a Certified Nursing Assistant Training program running in the building, so there's always help nearby. They do get checked for quality-recent health surveys found 6 standard deficiencies and 1 complaint, with 2 total incidents, but no fines, no penalties, and no payment denials listed, which goes to show things do get handled.

    Visiting is encouraged, and their policies keep safety and social time in mind for families wanting to spend time with loved ones. If you're looking for care that covers both the medical side and the comfort needed for recovery, with staff looking after folks either for a short time or a long stay, Norris Post-Acute and Rehabilitation Center aims to meet varied needs with a sense of healing, health, and hope.

    People often ask...

    Nearby Communities

    • Front exterior view of Julian Woods Retirement Community, a large three-story building with a covered entrance, multiple windows, and a parking lot with several parked cars in front. The sky is clear and blue.
      $5,112 – $6,645+4.7 (38)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Julian Woods Retirement Community

      421 Overlook Rd Ext, Arden, NC, 28704
    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    • Photo of Brookdale Mt. Lebanon
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Photo of StoryPoint Novi
      $3,000 – $7,000+4.5 (98)
      suite
      independent, assisted living, memory care

      StoryPoint Novi

      42400 W 12 Mile Rd, Novi, MI, 48377

    Assisted Living in Nearby Cities

    8 facilities$4,218/mo
    8 facilities$4,218/mo
    8 facilities$4,642/mo
    8 facilities
    25 facilities$4,504/mo
    30 facilities$4,896/mo
    4 facilities$4,949/mo
    4 facilities$4,949/mo
    4 facilities$4,949/mo
    2 facilities
    2 facilities$4,949/mo
    56 facilities$4,624/mo
    © 2025 Mirador Living