Signature HealthCARE of Cleveland

    2750 Executive Park Dr NW, Cleveland, TN, 37312
    4.3 · 75 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Excellent frontline care, inconsistent administration

    I saw genuinely compassionate, skilled staff - therapy, nursing, dietary and activities teams who treated residents like family, helped loved ones regain function, kept the place clean, and made daily life meaningful. At the same time I ran into poor customer service, slow/unresponsive admissions and office communication, occasional medication/processing errors, understaffing, cramped/shared rooms with hard beds and some building disrepair. Visitation rules were inconsistent and there were a few serious administrative/financial concerns that made me cautious. Overall, excellent frontline care and rehab, but verify admissions/financial handling and be prepared for operational hiccups.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 75 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.1
    • Meals

      4.1
    • Amenities

      3.2
    • Value

      1.0

    Location

    Map showing location of Signature HealthCARE of Cleveland

    About Signature HealthCARE of Cleveland

    Signature HealthCARE of Cleveland has been around since 1996 and is part of the Signature Healthcare network, and it has a dedicated management team that helps keep things on track. This is a skilled nursing facility with 100 rooms and 86 beds, and it's certified to accept both Medicare and Medicaid which means a lot of folks in and around Cleveland, Tennessee, can get help here if they need it, and there's always 24-hour staffing. The Medicare star rating stands at 4.4 out of 5, so that's a good sign for quality, health and staff standards, and actually in the nine counties around here, it's the only facility rated at 5 stars, which folks might like to know. Residents use services like assisted living, memory care, adult daycare, respite care for short breaks, and long-term skilled nursing, and those in need of specialized support, like Alzheimer's, can get memory care in a safe place with 24-hour help and programs designed for memory enhancement. The place says it works hard to let people live with dignity and keeps a focus on care that fits each person's needs, with attention to their cultural and spiritual backgrounds, and even has interfaith programs and other life enrichment activities to help everyone feel included. People staying here have access to therapy services such as occupational, physical, and speech therapy, plus medical care like wound care, cardiac care, psychiatry, vision, and foot care, and there's help with medication, pain, and even hospice when that's needed. The staff helps with daily living needs such as bathing, toileting, dressing, grooming, and laundry, and walking or wheelchair assistance is available too. If someone needs short-term care, respite openings give family caregivers a break. Residents and families can get counseling, too. In terms of daily life, residents have plenty of activities like bingo, arts and crafts, cooking classes, educational and social programs, spiritual events, and even wellness programs, which gives folks something to look forward to, whether in a group or on their own. The property includes a fitness center, beauty and barber salon, computer center, library, dining room and diner, plus garden space, outdoor areas, and a game room, and there are washers, dryers, cable TV, and WiFi. Safety is covered with features like handicapped accessible rooms and sprinkler systems, and housekeeping and maintenance help keep things running. There's also independent living for people who want to stay active with fewer chores and optional support, and a full schedule of social activities. Meals are provided, and there are communal and private dining choices so nobody has to eat alone unless they want to. Signature HealthCARE of Cleveland is committed to integrated care, which means residents get help moving between services as their needs change, and the staff tries hard to make sure everyone's needs and wishes are noticed and respected, with a focus on community, individual wellness, and dignity.

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