Hermitage Health and Rehabilitation Center sits at 3555 Keith St. NW, Suite 101, in Cleveland, Tennessee, and the facility's meant to help seniors with respect and honor in mind, operating as a non-profit and taking Medicare and Medicaid, so families have a few options to sort out care. The ownership goes fully to Ocoee Foundation Inc, with Twin Rivers Health & Rehabilitation LLC handling management since early 2019. The place offers both short-term and long-term nursing care, assisted living, rehabilitation, skilled care, and a secure memory care unit for people with dementia, plus a group of therapists and a medical director who oversees everything. Skilled nurses and aides give help with daily needs, and there's a physical rehab department offering physical, speech, and occupational therapy, along with more targeted care for things like stroke recovery, wound care, neurological rehab, and pain management, and even alternatives for pain and programs to limit falls.
You'll see registered nurses and certified nurse aides on staff for set hours, though nurse turnover was 31.1% which is lower than the state average of 49.6%, and nurse hours per resident come in at 3.60 per day, which is less than the Tennessee average, but they're dedicated to coverage. The building fits up to 70 people in certified beds, and averages about 56 residents daily. It has some programs for CNA training and serves the community with a focus on elder health concerns specific to the Tennessee area, aiming to give people a safe spot if they need specialized or complex nursing, post-acute, or long-term care. There's a range of care for complicated medical needs like IV therapy, tracheostomy or ileostomy care, enteral nutrition, infection monitoring, and subacute cases, plus therapy and activities set up to help keep folks active, engaged, and as comfortable as can be.
Hermitage Health and Rehabilitation Center has dealt with some inspection issues, like 6 deficiencies on reports, including an F0644 for care planning that had potential for more than minimal problems but no known harm, and infection control violations that fall short of federal standards, as of late 2019. It's also had slow inspection follow-ups, with standard checks lagging for a couple years, but it's still graded highly overall. The center doesn't run as a Continuing Care Retirement Community (CCRC), but does keep staff trained for dementia and cognitive support. There's a website where people can get more detailed info, and amenities include dining and activities meant to help bring some comfort and hope to daily life. Many families and residents point out helpful nurse aides and a steady, caring staff, keeping the place focused on safety and meeting both short-term rehab and long-term care needs.
