Jefferson City Health & Rehabilitation Center

    283 W Broadway Blvd, Jefferson City, TN, 37760
    4.3 · 82 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent caregivers, serious leadership problems

    I had a deeply mixed experience. Many staff were exceptional - nurses John and Linda, CNAs Suellen and Susie, therapy, housekeeping, dietary, maintenance and office teams went above and beyond; rehab, activities and the grounds are excellent and the facility is clean and organized. However, care is inconsistent (night shift worse), some staff are toxic, management problems and money-driven decisions lead to poor communication, safety/infection lapses, missed meals, soiled linens, wandering dementia patients and resident neglect. I'm grateful for the compassionate caregivers who helped my family, but leadership and staffing issues need urgent fixing before I could fully recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.28 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      3.0
    • Amenities

      4.4
    • Value

      1.5

    Location

    Map showing location of Jefferson City Health & Rehabilitation Center

    About Jefferson City Health & Rehabilitation Center

    Jefferson City Health & Rehabilitation Center sits at 283 W. Broadway Blvd. in Jefferson City, TN, and goes by Jefferson City Health and Rehab Center around town, being known in the local community and is part of the Jefferson County Chamber of Commerce and the Tennessee Health Care Association. The center runs under the management of a team and board of directors, paying close attention to providing health care in a nursing home setting where folks get both short-term rehabilitation and long-term skilled nursing care. The place carries a solid focus on helping people recover, regain independence, or get daily help when ongoing health needs keep stacking up, with round-the-clock skilled nursing staff looking after residents, and it offers everything from physical therapy, occupational therapy, and speech therapy, to more specialized things like memory care for Alzheimer's and dementia, therapy programs, help with nutrition, palliative and hospice care, and respite care if a family caregiver needs a break, and then people living here get a chance to join in social activities and events which can brighten the days.

    Rooms and areas in the center are set up for comfort and safety, aiming to feel like home, and there's a steady effort to fit care plans to each person's unique health needs, whether someone stays just a short time to recover or calls this place home for the long run. They help both the resident and family members with things like Medicaid eligibility or the application process, walking through what paperwork's needed, and guiding people with the simplified admission process led by the Director of Admissions-it's usually just bringing along things like a photo ID, Social Security, Medicare, and insurance cards, making the transition a bit easier. Medicare Part A is accepted for skilled nursing care for up to 100 days if you've had a qualifying hospital stay of three days and nights, and patients need a physician's notification stating those skilled services are required.

    The center runs CNA (Certified Nursing Assistant) training programs, holds community education seminars and conventions, and joins in on legislative meetings, focusing a lot on community connections. Staff members try to provide compassionate, personalized care, and the facility's got state-of-the-art amenities to help people recover, feel comfortable, and be safe. Facility finder services and a resource center give extra help for families and caregivers to answer questions about options and support. Overall, Jefferson City Health & Rehabilitation Center keeps care practical, community-minded, and approachable, supporting seniors with a full range of nursing, therapy, and daily living assistance, giving people a place to heal and live as well as they can.

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