Colonial Hill Retirement Center

    3207 Bristol Hwy, Johnson City, TN, 37601
    4.8 · 28 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    5.0

    Warm caring staff excellent meals

    I live here and have had a very positive experience: the staff are warm, caring and helpful, residents are happy, meals are excellent in a beautiful dining room, and there are lots of common rooms, activities (bingo, movies, day trips, piano) and independence with full kitchens and private balconies. Care is individualized (autism support, meds and diabetes managed, regular doctor visits), the place is clean, safe and family-like, and many long-tenured staff make it feel like home. Downsides: parts of the building feel outdated, some rooms are small and certain amenities are extra, but overall I highly recommend it.

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    Amenities

    4.79 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      4.7
    • Amenities

      4.0
    • Value

      3.5

    Location

    Map showing location of Colonial Hill Retirement Center

    About Colonial Hill Retirement Center

    Colonial Hill Retirement Center sits up on a hill in Johnson City, Tennessee, and looks out over the Appalachian Mountains, so families and folks living there often enjoy some beautiful views. The community's served the Tri-Cities region for over 30 years, and it's run by the National HealthCare Corporation, which is a group that manages senior living communities. The apartments in Colonial Hill all have full kitchens, walk-in closets, and balconies, and people can pick from studio, one-bedroom, two-bedroom, or luxury two-bedroom apartments, with nine different floor plans in all, and there are 63 apartments total, so it's not too big or too small; folks say it's just comfortable. Each apartment has emergency pull cords, wireless internet at no extra charge, and there's maintenance included with rent, which means you don't have to worry about calling outside help if your faucet drips or your heater acts up.

    People who move to Colonial Hill can get independent living, assisted living, or memory care, so they have options if their needs change. Seniors who can live on their own may choose independent living, but for those who need help, support services staff are around from 7:00 a.m. to 10:00 p.m. every day and can help with things like dressing, taking a bath, or reminding folks about medications, and they're even there for companionship. People dealing with Alzheimer's or other memory issues can get special help in the memory care wing, which is set up to stop wandering and keep confusion down. Meals are prepared on-site by chefs, and they pay attention to nutrition and special diets, with menu options that change daily, including juice, appetizers, salad, entrée, two vegetables, and homemade dessert, and residents eat in an elegant dining room that feels like an occasion, and two meals a day are included in the rent. There's a big community focus on friendly service, and the staff has a reputation for being helpful, joyful, and kind to both residents and visitors. Colonial Hill has even been given awards for its activity program, since the activities are arranged to keep people social, physically active, and mentally engaged throughout the week.

    Housekeeping comes every week and takes care of cleaning the apartment, changing beds, washing linens and towels, and hauling out the trash and recycling, so folks don't have to keep up with that. Laundry rooms are free to use and on every floor, but there are also laundry services if residents want someone else to do the job. Residents can have cats and small or medium dogs, and for a fee, staff will walk your dog for you. There's parking for those who drive themselves and rides are available for shopping, banking, and doctor's appointments-these trips are offered every Tuesday and Thursday. In-house activities, in addition to daily meals, are included in the rent, so people can fill their days with things that interest them, and the sense of neighborliness is strong. Balconies let in the mountain air, and the design makes it feel homey and open. Colonial Hill's been around awhile, and folks who live there say it feels warm, welcoming, and dependable, with staff ready to step in with a helping hand or a kind word whenever needed.

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