Asbury Place Kingsport

    100 Netherland Ln, Kingsport, TN, 37660
    3.9 · 99 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, major dining failures

    I'm grateful for the caring nurses, CNAs and therapists - they were attentive, friendly, and helped make the place feel homey with good activities. But dining was a major disappointment: diabetic meals were ignored, portions were carb-heavy and inconsistent (undercooked/overcooked, occasional moldy/freezer-burnt items) and caused blood-sugar problems. Housekeeping, laundry and maintenance were hit-or-miss, internet/TV/phone unreliable, and administration communicated poorly - billing/refund and contract issues were frustrating. COVID visitation restrictions and staffing shortages worsened care lapses; I worried after falls and mismanaged transfers. Mixed overall: excellent bedside staff, but systemic dining and management failures make me hesitant to recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.93 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.9
    • Meals

      2.5
    • Amenities

      3.9
    • Value

      1.8

    Location

    Map showing location of Asbury Place Kingsport

    About Asbury Place Kingsport

    Asbury Place Kingsport sits on a ten-acre campus in the foothills of Bays Mountain, giving residents pretty views and easy access to natural spaces like the Holston River and surrounding national forests, and they can also visit local spots such as the Birthplace of Country Music Museum or the Kingsport Carousel whenever they have family or guests in town, and right there on campus you'll find a variety of living options, including Independent Living for active seniors, Assisted Living for those who want some extra help, Memory Care for people living with dementia or Alzheimer's, and Skilled Nursing for those who need more medical care, all offered without the need to move far from friends or familiar caregivers as needs change. The community has well-appointed apartments and villas with names like Adams, Washington, Lincoln, and Van Buren, and they're available in several floor plans, with maintenance, utilities, and even cleaning services covered, so no one has to worry about mowing the yard or shoveling the walk, and apartments and villas both include things like electric, gas, and cable, making it easy to settle in. Residents eat meals prepared by chefs who focus on nutrition and good flavors, served either in the dining room with formal tableside service, at The Bistro for something more casual, or from grab-and-go at the Country Store, and the Timeless Table Dining experience is in place to help lower stress for Memory Care residents who benefit from extra structure and comfort at mealtime.

    For social and community life, there are plenty of things to do, from exercise classes and personal training at the Wellness Center to structured clubs and social hours in the Fireside Lounge or Clubhouse, and there's a big-screen movie theater, library with a computer lab, courtyard, and even a butterfly garden for those who enjoy quiet outdoor time, plus regular community events, resident-driven forums, and volunteer engagement. Wellness at Asbury Place Kingsport covers much more than just medicine, since there are fitness programs, spiritual and cultural activities, and all sorts of educational and hobby-based gatherings meant to help people stay engaged and make friends. Security is on campus, and an emergency response system is in every apartment, with 24-hour nursing available for those who need it, while transportation services help residents get to doctor's appointments, outings, or run errands without having to drive themselves. For Memory Care, the Steadman Hill neighborhood is designed around a person-centered, evidence-based program delivered by certified dementia practitioners and therapeutic recreation staff, so residents with Alzheimer's or dementia receive specialized support in a secure, structured environment that adjusts with their needs as they change. Those wanting more private attention can also look into In-Home Health or Companion Care services for assistance with things like housekeeping, meal delivery, or simply having someone around for conversation.

    People who choose Assisted Living at Asbury Place Kingsport get support with daily activities such as bathing, getting dressed, or managing medicines, and there's always staff on hand that've been trained specifically to care for older adults, giving help when needed but encouraging independence where possible, and the whole place tries to build a sense of community and connection with activities, meals, clubs, and routine events, including worship and support for spiritual growth. The campus is pet-friendly, accessible for those using wheelchairs or walkers, and has reliable Wi-Fi for those who like to keep in touch or enjoy online hobbies. Both monthly rental and entrance fee plans are available, so residents can pick the arrangement that works for their situation. The facility has earned several awards for its dining, activities, and friendly staff, and families and potential residents are welcome to take a tour to get a better feel for what daily life is like, what the food tastes like, and how the activities work. As part of a Continuing Care Retirement Community, Asbury Place Kingsport allows residents to age in place with different support options available all on one campus, providing continuity even if health needs change over time. More information can be found at kingsportseniorliving.com.

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