NHC Fort Sanders on Highland Ave in Knoxville is a 160-bed post-acute center that takes in a lot of different kinds of people at all stages of senior life, so you'll find folks living independently, people who need some daily help, and others with ongoing medical needs, and they've got active adult living, memory care, skilled nursing, and long-term care all on one campus, which means the campus is really set up to offer all sorts of in-house care and therapy, whether it's physical rehab, speech therapy for swallowing or communication, or specialized programs like LSVT for Parkinson's disease, and they even have things like feeding therapy, audiometry, and wound care, so you can tell they've worked to meet a wide range of needs, and there's always skilled nursing care available, all day and night, with support from specialized doctors, internal medicine practitioners, psychiatrists, and psychoanalysts, plus round-the-clock licensed nurses and therapists who set up personalized care plans for everyone. People come for short stays or respite care, and there's home care and home health care for those who want to stay in their house but need skilled support or non-medical help, and they provide adult day services too, which gives families a break while making sure their loved ones are looked after, and you might also see hospice care in the mix, set up to focus on comfort, dignity, and spiritual needs for those near the end of life, which is important for a lot of families. They hold therapeutic recreation programs so residents can stay active and engaged, and medical social services are available to help folks and their families sort out resources, deal with stress, and get emotional or social help when things get complicated. NHC Fort Sanders is part of NHC, a group that's done senior care since 1971, and the facility's kept up with offering pretty much every healthcare need for seniors, including all those therapy options and skilled nursing services, not to mention a strong focus on staff education for CNAs and medical professionals, and a welcoming, warm environment that aims to make residents feel comfortable and cared for, all under a designated administrator and a team that puts patient well-being first. They also get involved with bigger things, like local business parks, helping small businesses, and regional economic growth, and they've got conventions, trade shows, virtual learning, and even programs to encourage talent development, so the place feels like it's woven into the area instead of feeling separate, and you can tell they've built a whole system-at least for the seniors and families who need a dependable, all-in-one place to handle changing care needs.
NHC Fort Sanders
2120 Highland Ave, Knoxville, TN, 37916- Assisted living
- Memory care
- Skilled nursing
Good therapy but staffing issues
I appreciated the church services, activities, therapy, multiple workout rooms and outdoor spaces, and felt the facility's clinical team and Director of Nursing were often very capable - COVID precautions made me feel safe and the location near Fort Sanders Hospital is reassuring. Many staff were caring and skilled, but chronic staffing shortages and high turnover created low staff-to-patient ratios, slow call-light responses, poor family communication, and corners cut on food and some care. I experienced issues like water mugs not being refilled (contributing to UTIs), delayed responses to problems, occasional lack of gloves/supplies, inconsistent cleanliness, and reports of overmedication/restraints; complaints were sometimes addressed but not always. Overall I would cautiously recommend for therapy, activities, and short-term care, but be prepared to monitor staffing, safety, and management closely.
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3.53 · 15 reviews
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2.6Staff
2.9Meals
2.8Amenities
5.0Value
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Location
About NHC Fort Sanders
People often ask...
NHC Fort Sanders offers assisted living, memory care, and skilled nursing.
The full address for this community is 2120 Highland Ave, Knoxville, TN, 37916.
Yes, NHC Fort Sanders offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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