Ben Atchley Tennessee State Veterans' Homes

    1 Veterans Way, Knoxville, TN, 37931
    4.4 · 73 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Warm care with staffing concerns

    I was impressed by the spotless facility, friendly and professional CNAs, delicious meals, varied activities, strong therapy program and genuine veteran-focused care. Management and admissions were helpful and the rooms and grounds are pleasant and spacious. My concern: staffing shortages sometimes meant slow or no response to call buttons, inattentive nursing at times and isolated incidents of neglect that required hospitalization. Overall I'd recommend this place for the warm staff and high standards-just confirm staffing levels, VA/payment details and monitor your loved one closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.7
    • Amenities

      4.4
    • Value

      2.0

    Location

    Map showing location of Ben Atchley Tennessee State Veterans' Homes

    About Ben Atchley Tennessee State Veterans' Homes

    Ben Atchley Tennessee State Veterans' Homes sits in rural West Knoxville at One Veterans Way, in a peaceful country setting with scenic countryside views and multiple outdoor patios where residents can relax. This 140-bed facility is part of the Tennessee State Veterans' Homes system, with other locations in Clarksville, Cleveland, Humboldt, Murfreesboro, and a future home in Arlington. The staff here has experience supporting honorably discharged military veterans, their families, spouses, widows or widowers, and Gold-Star parents, and the team cares about honoring military service while providing healthcare. The home has a cozy, community-oriented environment that tries to make residents feel comfortable and at ease, with a layout that mixes practicality with home-like touches, and big living and recreation rooms for veteran camaraderie.

    Care at Ben Atchley covers a wide range, including skilled nursing, long-term care, short-term care, and rehabilitation, so people get help based on what they need. Nurses and other staff are trained to care for veterans' physical, emotional, and mental health needs, and it's common to see individualized attention and personalized care plans. There are therapy programs for physical, occupational, and speech needs, as well as memory care and behavioral health services, so veterans needing special support don't have to worry about getting the right kind of help.

    Lots of daily events and activities keep the community lively, with field trips, entertainment, full activity calendars, and visits from local veteran groups and community members. The building is wheelchair accessible, air conditioned, and has WiFi, parking, and restrooms, so residents and visitors are comfortable. There are also outdoor walking and sitting areas, and big patios where veterans can take in the views or just visit with each other. People talk about the strong sense of community and how living here means having a built-in support network that understands the veteran experience.

    The facility is close to Knoxville hospitals if anyone needs medical attention fast, and the focus always stays on safety, quality improvements, and supporting veterans' dignity. Staff get good benefits and pay, with programs like Certified Nursing Assistant (CNA) training. Admission can mean going on a waitlist, which many find worth it for the veteran-centered approach and wide range of care and activities. Ben Atchley's mission is to serve those who served, by providing award-winning care and a supportive place to call home.

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