AHC Knoxville

    7424 Middlebrook Pike, Knoxville, TN, 37909
    3.1 · 30 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe care and poor management

    I placed my father here and I'm deeply disappointed. Staff were short-staffed and overworked - a few were kind, but overall care was insufficient: slow call responses, missed/neglected meds, poor inter-shift communication, and no on-site doctor led to hospital readmission and pressure wounds from improper turning. The building had cleanliness and maintenance issues (dirty kitchen/rooms, bad vents/AC, broken oven, smells), staff mismanagement and occasional dishonesty, and transfers were difficult. There were some helpful, accommodating employees and a close-knit resident community, but given the safety and medical lapses I cannot recommend this facility and will not return.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      3.1

    Location

    Map showing location of AHC Knoxville

    About AHC Knoxville

    AHC Knoxville sits in the Knoxville, Tennessee, area as part of the Covenant Living Communities and Services organization, which focuses on enriching the lives of older adults through various options like independent living, assisted living, and skilled nursing care, and folks have noticed its commitment to high standards, with a team of experienced professionals working to improve the daily lives of residents, and there are skilled services including nursing care, memory care for dementia and Alzheimer's, short-term and long-term rehabilitation, and respite care to help primary caregivers take a break, plus you'll find rehabilitation therapy offered in both modern and hands-on ways, physical, occupational, and speech therapy, as well as medication management to keep things on track. Folks can expect safety and security measures, and the place is built with modern amenities, air conditioning, wheelchair access, on-site parking, and common areas suited for social engagement, plus there are fitness programs, wellness activities, and events meant to keep everyone physically and mentally active, as the staff values faith, integrity, and building a sense of community, and they aim to provide personalized, compassionate care for every person, putting a focus on dignity, comfort, and the wellbeing of each resident, and the staff work closely with residents, families, and outside healthcare providers to set up care and treatment plans that fit unique needs. The senior living community is also involved with the Tennessee Health Care Association (THCA), and AHC Knoxville's connection to Legacy Park Health and Rehabilitation means more options for health services, and certified nursing assistant (CNA) training is offered here, and there's a reputation for knowledgeable, caring service backed by highly trained staff who strive to create a welcoming place where residents build connections, stay engaged, and, as best as possible, find joy and purpose in each day.

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