Lyonsview Health and Rehabilitation Center

    5837 Lyons View Pike, Knoxville, TN, 37919
    3.9 · 61 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Effective rehab, inconsistent care, caution

    I experienced both exceptional care and alarming lapses at Westmoreland Health & Rehab. The therapists, activity staff, kitchen, admissions team and many nurses/CNAs were compassionate, skilled and engaging - rehab helped my mom walk again, the facility is renovated and bright, activities are plentiful, and dietary needs were respected. That said, staffing shortages, high turnover and inconsistent management led to missed meds, cold or repetitive meals, billing/discharge headaches and occasional poor hygiene or rough care reported by others. Leadership improvements after the takeover were obvious in places, but problems still happen. Overall I'm grateful for much of the staff's kindness and would recommend for short-term rehab with caution - visit often and monitor care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.85 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.1
    • Amenities

      3.6
    • Value

      3.0

    Location

    Map showing location of Lyonsview Health and Rehabilitation Center

    About Lyonsview Health and Rehabilitation Center

    Lyonsview Health and Rehabilitation Center sits at 5837 Lyons View Pike in Knoxville, TN, and stands out for offering many different care options under one roof, including skilled nursing, short-term rehab, long-term care, memory care, assisted living, and even non-medical home care, adult day services, and hospice, so almost anyone needing help can find services that fit them or their loved one. The place has gone through recent renovations, and you can see the results in the spacious, bright common areas and clean outdoor spaces where residents and their visitors can enjoy some fresh air or relax in comfort. The staff, which includes nurses on site, certified nursing assistants, licensed dietitian, doctors for internal medicine and specialties like eye and dental care, plus activity staff and spiritual support, work together around the clock to provide both medical help and personal care like bathing, dressing, and taking medicine, always treating folks with respect, as if they were family.

    Lyonsview also has specialized therapy for people coming back from illness or surgery-physical, occupational, and speech therapies-along with memory care programs for those with dementia or cognitive concerns, respiratory therapy, and wound care. Nutritious meals come prepared with care and attention to quality, and residents often mention the food as one of the nicer parts of living here. The community puts a strong focus on both social and recreational activities, creating programs throughout the week that keep people mentally, physically, and emotionally active, with friendly staff who like to see everyone engaged and supported. The center runs on a culture shaped by dignity and kindness, making sure residents and their families feel listened to and cared for, while staff members are recognized for the good work they do.

    Lyonsview offers different living spaces and care levels, from independent living to long-term skilled nursing, so people can find the right fit for their needs, and if someone's health needs change, they don't have to move far to find the right help. The center provides post-acute care for people recovering after a hospital stay, and offers respite and palliative options if families need temporary care or extra support. The team makes it a point to learn each resident's life story, trying to make everyone feel like an individual, and works hard to help everyone reach their own best level of health and comfort, in a setting that tries to feel less like an institution and more like a caring community.

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