Baptist Health Care Center

    700 Williams Ferry Rd, Lenoir City, TN, 37771
    2.7 · 6 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care in overcrowded facility

    I'm disappointed with this facility. I found friendly staff and warm residents, but I also saw neglect: improper feeding, weight loss, late meals, and risk of bed sores - care only seems better when family is visiting. The place is overcrowded, smells foul, poorly cleaned, has fewer rooms and older amenities than advertised, and clearly needs an upgrade.

    Pricing

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    Amenities

    2.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      1.5
    • Amenities

      2.0
    • Value

      2.7

    Location

    Map showing location of Baptist Health Care Center

    About Baptist Health Care Center

    Baptist Health Care Center sits at 700 Williams Ferry Rd in Lenoir City, Tennessee, where folks who are 55 or older can find different kinds of care in a place that tries to be comfortable and supportive in a straightforward way, and when you walk through you might notice they've got areas set up for Assisted Living, as well as Skilled Nursing and Rehabilitation Center services, and residents can also get memory care if they need it. People living here have different health needs, so the community offers incontinence care, diabetic care, non-ambulatory care, adult day care, and rest home care, and they've got a licensed clinic run by physicians along with other medical and therapeutic services handy when someone needs help for certain disabilities or diseases, and you'll find a team of staff and senior care advocates whose job is to meet residents and answer questions about all the care options, so folks can feel they know what's going on and what to expect. Residents are able to manage their accounts and keep updated on community events using an online system, and anyone can reach out to Baptist Health Care Center by phone or email to learn more or go online to schedule a tour, look at photos, or chat with someone through their support options, since they've also partnered with Purple Door, LLC for some community services. Meals come cooked by chefs and meal planners, people join devotional, offsite, and indoor activities if they want, and there's an effort to give plenty of social time with common areas meant for folks to gather and talk. The Center has received recognition, like awards for Best Meals and Dining, Best Activities, and Most Friendly, which goes along with their aim for a good experience with eating, activities, and a helpful staff. Baptist Health Care Center stands as a nursing home community managed by Clearview Healthcare Management, where staff use a messaging system so residents, families, and employees can stay in touch, and the Center also tries to support people with guides about Medicare and costs for senior living, so families and seniors aren't left guessing about payment or healthcare details, and while nobody claims everything goes perfect all the time, there are systems and people in place here to care for adults in different stages of life with a focus on safe living and medical attention when needed.

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