Newport Post-Acute and Rehabilitation Center

    135 Generation Dr, Newport, TN, 37821
    3.7 · 60 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Warm Staff, Significant Care Problems

    I had very mixed experiences here. The staff I dealt with were warm, friendly and went above and beyond at times - excellent therapy, engaging activities, good meals, and a welcoming atmosphere (Amber and a few nurses really stood out). But I also encountered serious problems: persistent urine odor, dirty rooms, missing clothes/personal items, understaffing, slow or unresponsive daytime staff, and worrying lapses in medical care and wound attention that led to ER transfers. If you choose this place, vet it carefully and insist on clear communication and staffing assurances - I can't fully recommend it without those protections.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.73 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.8
    • Meals

      3.1
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Newport Post-Acute and Rehabilitation Center

    About Newport Post-Acute and Rehabilitation Center

    Newport Post-Acute and Rehabilitation Center sits in Newport, Tennessee, and has 134 beds, which makes it a fairly large place where folks go to recover after a hospital stay or for longer nursing home care, and you'll find that they handle health care and rehabilitation, so they help people get back on their feet with things like physical, occupational, and speech therapy, and they have skilled nursing staff offering care around the clock with a 24-hour call system and supervision, and nurses are available twelve to sixteen hours a day while still making sure someone's always watching out for residents. This center supports people who need both short-term rehab services like wound care or therapy after surgery, and those who need to stay longer because of ongoing health needs, and it has assisted living help with things like bathing, dressing, transferring, and medication management, and there's even a separate unit just for Alzheimer's patients that keeps things a bit quieter and safer for them. The facility takes care of meals in a dining room that's more like a restaurant, with choices for special dietary needs, plus private bathrooms, furnished rooms with little kitchenettes, and air-conditioning to keep things comfortable, and the staff help with mental wellness and emotional support too, so folks can get counseling or socialize in the small library, the game room, the computer center, or sit in the garden and outdoor spaces if that suits them. For those who want to feel a bit pampered or just keep up with looking good, there's a beauty salon and they run a full housekeeping and linen service, so residents don't need to worry about chores or errands, and transport arrangements are available for both medical and non-medical trips out of the building. Newport Post-Acute runs daily activities and special programs, even day trips, that keep the community engaged and give people a chance to be social, and for families who are taking care of someone at home, the place offers respite care, which means folks can stay for a short while to give caregivers a break. The skilled nursing department oversees medical needs, wound care, hospice and palliative care for those who need comfort in advanced illness, and social services staff also help out with medication and nutrition counseling, all under experienced leadership that aims to keep people's comfort and dignity in mind, and the center is part of the Tennessee Health Care Association, takes admissions any day, any time, and even offers a Certified Nursing Assistant training program for those learning to care for others. Over the years, Newport Post-Acute and Rehabilitation Center has developed a reputation for delivering high-quality, personalized care with a clear focus on recovery and making sure residents feel at home while they heal or settle in for the longer term.

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