Oneida Nursing & Rehab Center

    18805 Alberta St, Oneida, TN, 37841
    3.8 · 13 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent staff, unsafe management issues

    I had a deeply mixed and mostly alarming experience. Management and ownership were terrible, profit-driven, untrustworthy, and unresponsive-the place was understaffed, food was poor, complaints were ignored, and there were reports of medication mishandling, neglect/abuse and even a resident death that made me feel unsafe. At the same time the CNAs, RNs and therapy staff were phenomenal-kind, attentive, smiling, kept things clean and ran good activities-so I can't recommend this facility until leadership and safety issues are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.77 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      1.3
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of Oneida Nursing & Rehab Center

    About Oneida Nursing & Rehab Center

    Oneida Nursing & Rehab Center sits over on Alberta Street in Oneida, Tennessee, and has served folks in the area for over twenty years, running under Perry Defoor and Kenneth Defoor with a steady hand and patient-centered view, always trying to keep up with strong quality and safety standards, not drawing recent fines or penalties either, and holding both a four-star CMS rating and recognition from The Joint Commission with a Gold Seal for nursing care along with a couple Graceful Living Awards from Grace Healthcare, which all points to how serious the place is about quality care. The building holds a licensed and certified 56 beds, though it tends to have a bit fewer people staying there most of the time, usually about 34 to 36 or so, with options for both semi-private rooms and private suites, including a skilled unit built around 2016, which is quite new compared to many places. Residents have a mix of care types that cover nursing home care, short-term rehab, long-term care, comfort care, palliative support, memory care for Alzheimer's and other dementias, hospice and respite, as well as assisted living and some independent living, so it works for folks with everything from basic daily needs to more complex conditions or wounds.

    A team of skilled healthcare professionals takes care of everyone, offering therapies like physical, occupational, and speech every day, including on weekends, plus making rehab-to-home programming available for folks trying to get back on their feet after a hospital stay, with therapists and an LPN who's been there over 30 years. Care plans get customized to each resident and are updated as needs change, aiming to give comfort while supporting medical needs, medication management, and helping with all the basics: bathing, dressing, transfers, and so on. They have a 24-hour call system, plus onsite support for non-ambulatory care, so help's always nearby. The staff sticks to licensed caregiver-to-senior ratios and follows nondiscrimination policies, keeping up with safety, accessibility, surveys, and a compliance program too.

    Amenities at Oneida Nursing & Rehab Center cover a restaurant-style dining room where a chef prepares meals, which includes allergy and diabetes options, and there's a fitness room, arts room, library, movie room with a big screen, back porch, and courtyard good for sitting or a game of corn-hole. Outdoor areas have walking paths and gardens, and inside there's cable TV, Wi-Fi, private bathrooms, kitchenettes, air conditioning, and phones in most rooms. Housekeeping, laundry, meal prep, and emergency alert systems are standard. Many activities fill out the days, with resident-run programs, movies, music, pet therapy, and trips out to places like Big South Fork, the local railway, and even spots in Knoxville, along with an annual luau that brings the community together with food and entertainment.

    Oneida Nursing & Rehab Center doesn't sit inside a big retirement campus but instead stands as its own for-profit, limited liability company, accepting both Medicare and Medicaid and offering tours, guides for families, help with move-ins, and information about what to expect. Satisfaction surveys, a photo tour, and a FAQ are kept ready for anyone interested, and the staff is there to cover questions, with an admissions process and support built in. At its core, the place is steady, practical, and focused on providing care and comfort in daily living, using a team approach and working to help both residents and their families stay supported and informed.

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