Summit View of Rocky Top

    204 Industrial Park Rd, Rocky Top, TN, 37769
    3.6 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Caring staff, serious systemic problems

    At Rocky Top I found many truly caring, knowledgeable nurses, CNAs and therapists who were compassionate, helpful at admission, and often provided very good care. Unfortunately chronic staffing shortages, absenteeism, theft of personal items, defensive/unprofessional staff responses, delayed medical attention and problematic administration/policy issues (run-down facility, poor food) left me very concerned. Wonderful individual staff, but serious systemic problems - recommend only with caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.6
    • Meals

      2.5
    • Amenities

      2.0
    • Value

      3.6

    Location

    Map showing location of Summit View of Rocky Top

    About Summit View of Rocky Top

    Summit View of Rocky Top is a medium-sized senior care facility located in Rocky Top, Tennessee, offering both short-term rehabilitation and long-term care services. With 117 beds and for-profit LLC ownership, Summit View of Rocky Top is designed to provide support and healthcare for older adults who require either temporary assistance following a hospital stay or more permanent, daily care owing to medical or personal needs. The facility is not part of a continuing care retirement community, but it is certified to participate in both Medicare and Medicaid programs, facilitating access and affordability for a wide range of residents.

    Short-term rehabilitation at Summit View of Rocky Top is focused on helping patients recover from hospitalizations due to illnesses, injuries, or surgeries such as strokes, heart attacks, infections, or accidents. Original Medicare typically covers rehabilitation stays of up to 100 days in specific circumstances, with residents benefiting from specialized support aimed at preparing them to return home. About 40.6% of residents receiving short-term rehabilitation have been able to transition back to their homes after discharge. Healthcare delivery is supported by a staffing pattern that averages 2 hours and 59 minutes of nursing care per resident per day. Weekend staffing is noted to be highly consistent with weekday staffing, ensuring steady care throughout the week. The facility prioritizes preventive care as well, with 98% of residents receiving annual flu vaccinations, an essential service for protecting older adults.

    Long-term care at Summit View of Rocky Top addresses the needs of individuals who require sustained assistance with daily living activities and medical oversight. Approximately 89.3% of residents maintain an ability to move, eat, and perform other common activities without help, reflecting an emphasis on preserving independence where possible. Emergency room visits are relatively low among the long-term care population, with 2.2 visits per 1,000 patient days, indicating that most healthcare needs are managed effectively within the facility.

    Safety, nursing care, and patient wellbeing are key components of the environment at Summit View of Rocky Top. State inspections examine the quality of food preparation, safety in the physical environment, and how well the home responds to resident needs and incidents. While the facility has experienced citations in the past related to resident notification, prevention of abuse, pressure ulcer care, accident prevention, and registered nurse staffing, these were noted as involving a low potential for harm and affected a small number of residents. All issues have fixed dates documented.

    Summit View of Rocky Top aims to provide a stable and responsive caregiving setting for seniors, balancing specialized rehabilitation services with ongoing support for residents who need long-term help. Participation in Medicare and Medicaid helps extend care options to many families, and the facility’s focus on consistent staffing, preventive health measures, and individualized daily support underscores its commitment to both recovery and sustained wellbeing for its residents.

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