Monument Health American Fork

    350 E 300 N, American Fork, UT, 84003
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but care inconsistent

    I have mixed feelings. The nurses, CNAs and therapy team who cared for my loved one were kind, professional and often went the extra mile - rehab and some activities clearly helped and the staff showed real compassion. But the building is dated, staffing and management communication were inconsistent, and I witnessed missed care (late/missed meals, delayed bathroom help, hygiene/infection concerns) that seriously worried me. I'm grateful for many caregivers here, but I would monitor care closely and ask plenty of questions before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.82 · 120 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Monument Health American Fork

    About Monument Health American Fork

    Monument Health American Fork sits at 350 E 300 N in American Fork, Utah, and offers a full range of senior care. The community has independent living, assisted living, memory care, and skilled nursing all in one place, so residents can find the care level they need whether they want independence or require medical support. Seniors get help with daily tasks, medication, meals, and personal care, and the staff stays on site 24 hours every day. Monument Health American Fork helps people recover after surgery, illness, or a hospital stay, offering physical, occupational, and speech therapies along with short-term and long-term rehabilitation, wound care, and pain management. For those needing special care, the facility provides support for diabetes, memory loss from dementia or Alzheimer's, IV therapy, post-stroke and orthopedic rehab, and palliative or hospice care. Memory care residents join programs and activities in a secure area designed just for their needs. The facility has small homes grouped in neighborhoods to give care to a few residents at a time, which can feel more personal. Seniors who choose independent living get maintenance-free apartments, resort-style amenities, and social activities, while those who need more care can move between different care levels. Nurses and other licensed staff like RNs, LPNs, LVNs, CNAs, and QMAPs fill shifts using Nursa's staffing technology, which means the facility uses a digital app to manage staff and keep care running smoothly. Specialized care units include ICU, ER, Med Surg, skilled nursing, and long-term care, and the center provides services for residents with different health backgrounds. The staff focuses on helping each person keep a good quality of life with personalized plans and 24-hour support, so families know their loved ones have care day and night. Social and recreational activities are planned for all residents, and the community encourages a family-first environment that supports both residents and staff. It's a place where people come when they need skilled nursing, rehabilitation, or help with memory problems, and it stays open every day, all day.

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