Chancellor Gardens operates all day and night, every day of the week, with a peaceful setting near shopping, dining, and local attractions, so seniors can be active and feel at home. Residents can choose from studios, one-bedroom and two-bedroom apartments, plus private and shared suites, many of which have natural light, wood-style floors, kitchens, laundry, and either a patio or a balcony, with no fuss about upkeep because weekly housekeeping, laundry, personal linen service, and maintenance help are included. Assisted Living, Memory Care, and Short-Term Stays are the main types of care offered, and all come with individualized care plans, regular wellness checks, and emergency alert systems for safety.
There's a focus on comfort and independence, so daily life feels relaxed, with chef-prepared meals-some served in a grand dining room with mountain views, some in a bistro or a cozy private dining room-where residents can enjoy varied menus, guest meals, gluten-free options, and international dishes, and even room service if wanted. Staff have specific training in memory care and all types of support, maintaining a low turnover and building real relationships, and the place is well known for its staff's patience and kindness. The community holds awards from Best of Senior Living and U.S. News and World Report, which shows that people notice the care and the way people are treated.
Outside, there are walking paths, raised gardens, an enclosed courtyard for memory care, and outdoor spaces that offer both calm and safety, while inside you'll find fireplaces, a library, game room, beauty salon, barber shop, arts and crafts center, computer room, piano/organ, TV lounge, and quiet parlor. Exercise is a big part of the routine, with a fitness center, spa, therapy room, Tai Chi, and other classes for physical activity, and residents also have pet therapy, Kentucky Derby events, social hours, and a full calendar of daily programs to pick from.
For spiritual needs, there are onsite religious services and Devotional services, plus transportation to offsite LDS/Mormon, Protestant, and other services. Residents can join in on art projects, gardening, music, technology, and other hobbies, with staff supporting personal interests. The policy allows pets, so people can keep their animal companions, but doesn't allow outdoor amenities or parking on-site and there's no management office present on property. No details are given on utilities included, but the apartments have Wi-Fi, cable, and all utilities except telephone.
The facility focuses on relationship-based care, where each person matters, and everybody gets support that fits their needs, whether that's help with bathing, dressing, medications, or just having someone to chat with, and for those who need more, there's skilled nursing and hospice care on site.
Residents can use scheduled transportation for medical needs or trips out, and complimentary transport is also available for outings and special events. Chancellor Gardens has a "WELCOME HOME" sign near the entrance, and the common areas and courtyards are well-kept and pretty, with a quiet neighborhood atmosphere. The staff and leadership pay close attention to each resident's likes and routines, trying to keep things easy, safe, and friendly, and everyone is welcome to take tours to see what daily life looks like, meet the staff, and join a meal or activity to get a true sense of the community.