Highland Care Center

    4285 Highland Dr., Holladay, UT, 84124
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great therapy, but safety concerns

    I had a mixed stay. The therapy team and many nurses were outstanding - professional, kind, and instrumental in my recovery - and the facility, activities and dining can be very good. But chronic understaffing led to long call-light and med delays, late or uncaring CNAs, missed wound care and hygiene issues, hot/dirty rooms at times, and even an unsafe wheelchair transport that caused a serious shoulder injury; administration was dismissive and failed to document incidents. Good for short rehab if you want top therapy; I would hesitate to trust it for vulnerable long-term care without careful oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.79 · 151 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.8
    • Meals

      3.5
    • Amenities

      3.3
    • Value

      1.5

    Location

    Map showing location of Highland Care Center

    About Highland Care Center

    Highland Care Center in Holladay, Utah, stands as a nonprofit skilled nursing facility that focuses on both short-term rehab and long-term care for seniors who need 24-hour nursing and personal care, and the place's got a nice recently renovated look with comfortable studio rooms and shared common areas, and you'll see pleasant landscaped outdoor spaces where folks can walk or sit when the weather allows and community rooms that make it easier for everyone to connect or join group activities. The center has licensed nurses and professional physical therapists who work with people one-on-one, and they've got special care for memory support, rehabilitation, and even hospice if needed. Highland Care Center offers a rehabilitation gym as part of their amenities, which helps residents recover from injuries or surgeries, and the staff includes experienced healthcare professionals who stay focused on high-quality, gentle care and personalized medical attention. They can help answer questions about Medicare and Medicaid, including eligibility and costs, and you can compare options to pick what works best. The center belongs to the Utah Health Care Association and meets standards as a Medicare & Medicaid certified provider, so quality is important here, and their dining staff prepares good meals using quality ingredients. They also host programs and resources for caregivers, like CNA school info, practice tests, certification training, and dementia care, plus they have resources for employment in caregiving and different kinds of training, including RAL courses and medication aide training. While there's no list of all the amenities, you'll find features common to skilled nursing and assisted living, and the place puts effort into comfort and accessibility. Highland Care Center has a 3-star rating from the Centers for Medicare & Medicaid Services and ranks as the fifth highest rated among six communities in Holladay, and you can learn more on their website if you need more details about services, care options, or resources for families looking into long-term senior care.

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