St. Joseph Villa

    451 Bishop Federal Ln, Salt Lake City, UT, 84115
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Great therapy but dangerous care

    I had a mixed experience. The building, roomy rooms and amenities (activities, gift shop, aviary, chapel) and the rehab/therapy team are excellent, and many CNAs, nurses and managers (Jo) were genuinely caring and helpful. But nursing and after-hours care were inconsistent: poor communication, diagnostic and x-ray delays, medication errors/theft, hygiene lapses (soiled rooms/showers), bullying and safety/neglect issues that led to weight loss and worsening health. In short - great therapy, activities and some outstanding staff, but serious, recurring care and safety problems mean I would be cautious about entrusting a vulnerable loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.95 · 166 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.9
    • Meals

      2.8
    • Amenities

      3.3
    • Value

      1.7

    Location

    Map showing location of St. Joseph Villa

    About St. Joseph Villa

    St. Joseph Villa sits at 451 Bishop Federal Lane in Salt Lake City, right in South Salt Lake, and has been part of the community for some time, with The Marian Center and St. Joseph's Villa of SLC linked to its name, and it's run by CHRISTUS Health, which is a Catholic nonprofit health system. The administrator is Lee Kilpack, and around 300 staff members take care of about 250 residents, with a kitchen team of 40 cooking meals on campus. The home has short-term inpatient and structured outpatient behavioral health services for seniors age 55 and older, handled by licensed professionals who know how to support those dealing with anxiety, depression, delusions, paranoia, dementia with behavioral changes, and even people who might struggle to follow their care plan. There's a focus on elderly psychiatric care, with 24-hour nursing, individualized care planning, group and individual therapy, and medications prescribed by psychiatric staff. The Marian Center - Our Caring Team provides therapy, supports family education, and helps make transitions easier with discharge planning and referral help. There's a 14-bed unit with a residential, homey feel, and the setting stays secure and structured but comfortable. The facility also offers assisted living, long-term care, independent living, and post-acute rehabilitation, with everything from transitional rehab to comprehensive nursing care. Amenities include restaurant-style dining, wellness programs, a light-filled dining room, lovely outdoor spaces, and comfortable rooms with beautiful artwork. Residents stay active with daily recreation activities, scheduled events, clubs, educational and entertaining programs, and social dining, all designed to encourage social interaction and friendships. The staff supports independence while also making sure help is always at hand, and veterans have special programs through the affiliated veteran's home. On Sundays, LDS services take place, and there's a chapel for daily Catholic services. Advanced therapy rooms use both hands-on and high-tech approaches in custom therapy plans, and accessibility features support those who need extra help reading or getting around. The Villa uses a system called Charge Master for billing and offers online payment options. Medicare.gov gives it a 4-star overall rating, and reviews average 3.9 from 66 reviewers. The facility follows health and safety rules closely, stays ready for emergencies with extra planning, and keeps a sense of community going through their compassionate staff and full schedule of activities, always close to hospitals and physicians if someone needs extra care.

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