Rocky Mountain Care - Hunter Hollow

    4090 Pioneer Pkwy, West Valley City, UT, 84120
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Inconsistent care despite compassionate staff

    I liked the clean, attractive building, good meals, strong rehab/therapy and many compassionate CNAs - there were real moments of excellent care and community. However staffing shortages, poor communication, rude/unprofessional employees and repeated call-light/medication delays led to missed hygiene, falls, unsafe discharge practices and other serious neglect. Care here is wildly inconsistent: some staff go above and beyond while others are inattentive or hostile. If you consider this place, ask detailed questions about staffing, med administration, discharge coordination and be prepared to advocate constantly.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.43 · 110 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.2
    • Meals

      3.5
    • Amenities

      3.6
    • Value

      1.4

    Location

    Map showing location of Rocky Mountain Care - Hunter Hollow

    About Rocky Mountain Care - Hunter Hollow

    Rocky Mountain Care - Hunter Hollow sits in West Valley City, UT, and the place has a mix of living and care choices for older adults, including assisted living, memory care, independent living, skilled nursing, and continuing care resources, though details on staff and management aren't available right now because of a server issue. People call the rooms nice, and they sometimes mention the kitchen staff, Kathy and Teri, who take their time making meals for everyone. The staff get praised for being friendly, kind, and attentive, always there when someone needs help. The community does a good job with health and safety, following strict protocols, and takes care of people needing aging or rehab support, including high acuity care and services just for veterans through certain facilities like Landmark Assisted Living and Willow Springs. The grounds have outdoor living and activity areas, places to eat together, and common rooms where residents gather, plus they plan activity programs folks say are fun and keep the mind and body busy. The place has private suites with bathrooms and showers, and features like flat-screen TVs, Wi-Fi, a movie theater, and a roomy fitness center help people feel at home and stay active. For meals, they focus on proper nutrition and use good ingredients, with dining facilities run by an award-winning chef. The facility offers skilled nursing, including 24-hour care and advanced wound care, and there's a big therapy gym with modern equipment, private treatment rooms, and even kitchen spaces for learning daily skills. Rocky Mountain Care - Hunter Hollow also has a dedicated Rehabilitative Respiratory Unit, providing respiratory therapy, pulmonary care, and everything from oxygen tanks to ventilator management, plus tracheostomy care and decannulation. Medical diagnostics like X-ray, ultrasound, EKG, and end-tidal CO2 are available, and they manage secretion and oxygen needs with various devices. People can get inpatient or outpatient therapy like physical, speech, occupational, or lymphedema therapies, and those needing home care therapy services can find them here too. Residents say the activity programs keep things lively, and the common spaces let people spend time together, while staff help with everything from everyday needs to more advanced care for rehab or chronic conditions.

    People often ask...

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