Heritage Hall Brookneal

    633 Cook Ave, Brookneal, VA, 24528
    4.3 · 12 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent therapy, inconsistent and unsafe

    I have a mixed view: the building is spotless, many staff are warm and therapy was excellent - my father made real progress - but I also witnessed troubling neglect: missed meds, understaffed/abusive night shifts, and my dad came home weaker so I pulled him after three days. Beautiful, therapy-focused facility at times, but inconsistent and potentially unsafe care - visit and verify before placing a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      4.3

    Location

    Map showing location of Heritage Hall Brookneal

    About Heritage Hall Brookneal

    Heritage Hall Brookneal sits in Brookneal, VA, and serves as a nursing home and a skilled nursing facility with 60 licensed beds, operated by American Healthcare, LLC, with administrator Sabrina Jones in charge. This facility offers skilled nursing care and long-term care while also focusing on post-acute rehabilitation, and you'll find a mix of services like physical, occupational, and speech therapy, post-surgery rehab, wound care management, medication management, and nutrition and dietary support, so people with different medical needs can get help here, whether it's for recovery, long-term support or daily health management. They do specialized wound care, feeding tubes, trach care, and even outpatient vital stim therapy for people who need advanced medical care, and everything is handled by a staff of about 62 full-time equivalents. Heritage Hall Brookneal tries to keep a homelike and supportive atmosphere, offering a sense of community with activities, companionship, and choices for residents' day-to-day lives, and the aim is on a compassionate approach, tailoring care to each person's needs. There are private rooms for $185 a day and semi-private rooms for $172 a day, so families can pick what fits best, and residents can get respite care, continuing care, assisted living, independent living, and memory care, depending on what's needed over time. Amenities on site are meant to bring comfort and support, and facilities are built with resident safety and convenience in mind, and you can see more about programs and daily life by touring or looking at their website, www.heritage-hall.org. This place aims to combine strong skilled nursing with therapy programs tailored to people with diseases or disabilities, letting them live with as much independence as possible, and the staff works to keep high standards while fostering a genuine sense of well-being and community among residents.

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