Waddell Nursing and Rehab Center

    202 Painter St, Galax, VA, 24333
    4.3 · 58 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Friendly staff, serious safety concerns

    I had a mixed experience. I found the staff consistently friendly, caring and well trained, therapy and nursing helped with a successful rehab, the facility and grounds were very clean, management was responsive and the VA/low-readmission record was reassuring. However I also saw serious lapses: poor discharge planning, ignored cognitive/psych issues, a bedsore with no transparency, delayed responses, understaffing, safety incidents (falls/choking), theft/security concerns, and poor/repetitive food - especially during COVID when family couldn't visit. I appreciate many individual caregivers and would recommend cautiously for rehab, but I would be wary about long-term placement for a vulnerable relative.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.28 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      2.2
    • Amenities

      4.3
    • Value

      4.3

    Location

    Map showing location of Waddell Nursing and Rehab Center

    About Waddell Nursing and Rehab Center

    Waddell Nursing and Rehab Center sits at 202 Painter Street in Galax, Virginia, and it serves seniors who need short-term rehabilitation or long-term skilled nursing care, offering both private and semi-private rooms with daily rates for folks who like to know those details. The center handles everything from pain management and wound care to IV therapy and terminal or palliative care, so you see a broad mix of health needs here, and the staff, including nurses and therapists, gets called dedicated for their constant support and attention. The team puts together individualized care plans, and those can cover post-surgery recovery, cardiac care, joint replacement, or brain injury rehab, and even respite care's on hand when caregivers need a break. The facility features a good-sized 1,400-square-foot gym where physical, occupational, respiratory, and speech therapies take place, and everyone who comes in for rehab is given a goal-focused plan to try to help restore their independence enough to get home safely. Waddell holds a license for 129 beds and manages skilled care through Saber Healthcare Group, with leadership from administrators like Ms. Virginia Edwards or Thomas Shelor during different reporting periods, so you see some changes over the years. The setting gets described as home-like and comfortable, which matters when folks are there for a longer stay, and there's emphasis on dignity for residents and morale among staff, which often feels like the little things that matter. For those who plan ahead, there's a Pre-registration Program for surgery rehab, and their transitional care and discharge planning try to make returning home as easy as it can be. Waddell's got some industry recognition, including a Bronze Commitment to Quality Award and good marks for keeping hospital readmissions low, which people do pay attention to. It's a place that has performance scores and reviews to check-rated around 2.9 stars on some sites-so folks looking can see both good and less good experiences. Waddell's affiliation with the VA contract also brings in veterans, and partnerships with outside agencies aim to keep transitions supported. The staff is there 24/7, and specialized programs help tailor the care, whether someone's only there for a few days after surgery or settling in long-term. There's focus on therapies and recovery, and it is all found at www.saberhealth.com/locations/waddell-nursing-and-rehab-center if you want more details.

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