Heritage Hall Grundy

    2966 Slate Creek Rd, Grundy, VA, 24614
    4.3 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care, communication needs improvement

    I'm grateful for the compassionate, knowledgeable nursing and clinical teams, clean updated facility, strong activities/administration and excellent short-term rehab - my aunt was well cared for and staff treated us like family. That said, communication and responsiveness need work: long nurse/call-button waits (~15 minutes), poor medication communication, limited phone access, an unresponsive social worker and management/staff-retention issues. There were also occasional pest and smoking problems and no outdoor area, so I'd recommend this place for clinical care but expect operational improvements are needed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.9
    • Meals

      4.3
    • Amenities

      2.0
    • Value

      5.0

    Location

    Map showing location of Heritage Hall Grundy

    About Heritage Hall Grundy

    Heritage Hall Grundy sits in the mountains where West Virginia, Kentucky, and Virginia meet, serving Grundy, Virginia, and the Appalachian area in southwest Virginia, and it stands as the only skilled nursing and rehab center in Buchanan County, which makes it important for local families who need these services. The facility has 120 licensed beds, with one part holding 24 beds and another holding 96, and people can choose between private rooms with a daily rate of $190 or semi-private rooms at $180, so there's some flexibility depending on needs and budget. Folks staying here might need long-term assisted living care or they might be recovering after surgery, since their programs handle both. Heritage Hall Grundy gives personal daily care to each resident, whether for long stays or short-term rehabilitation, and there are services for acute, sub-acute, and intermediate rehab, so it helps people with orthopedic, neurological, or heart concerns.

    Patients can get in-house rehabilitation, see therapists, and sometimes receive special care like vitalstim therapy for swallowing, and they have individualized pharmacy services, which helps with tracking medicine. There's also hospice care and Alzheimer's care, so families facing tough times can get some help. Heritage Hall Grundy offers respite care, so caregivers at home can catch a break if they need it, and the intermediate care keeps things steady for those not in need of hospital-level care but still requiring daily support. The whole place is a nursing facility that's been named a quality care provider, and the staff works under the administrator, Brandon Ratliff, and Mr. Derek Keen, both of whom make sure things keep running smoothly. The parent company, American Healthcare, LLC, operates the place, and there's general information about Heritage Hall Grundy on the website www.heritage-hall.org.

    Over 116 full-time equivalent staff look after the 120 beds and the many needs of residents, and the facility had over 41,000 patient days in the last year, which means people do actually stay here for care. Being in the Appalachians brings a quiet setting, and while amenities here match what's found at most skilled nursing centers, the fact that it's the only one for Buchanan County sets it apart, and that does make a difference for families who can't or don't want to travel far. Heritage Hall Grundy has a plain, vital role in this little corner where three states come together, and for anyone looking for straightforward nursing care, rehabilitation, specialized therapies, and dedicated staff, it'll be a name that comes up for good reason.

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