Star City Rehab and Nursing

    1047 Mecca St NE, Roanoke, VA, 24012
    3.8 · 30 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility, caring staff, unsafe

    I loved the beautiful buildings, warm staff and outstanding PT/OT - the rehab team and many nurses went above and beyond and the activities and events were wonderful; at times staff felt like family. However, chronic understaffing, poor phone access, delayed/missing meds, hygiene/cleanliness and safety concerns (including reports of bed-bugs and rude or absent nurses) left me worried. I can't recommend it until staffing, phone systems and cleanliness/safety are fixed.

    Pricing

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    Amenities

    3.77 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.9
    • Meals

      2.3
    • Amenities

      3.9
    • Value

      1.0

    Location

    Map showing location of Star City Rehab and Nursing

    About Star City Rehab and Nursing

    Star City Rehab and Nursing sits at 1047 Mecca Street, NE, in Roanoke, Virginia, and has 116 beds for people needing skilled nursing care, long term care, rehabilitative care, or respiratory care, so folks get help for many different needs and conditions, and the facility stays open all day and night so residents are looked after any time, day or night, and you might notice when you walk through that they've set aside special spaces for therapy and treatment, which is a big help for those needing to focus on recovery, and the staff, led by Mr. Jonathan Caudill as the administrator, pays attention to making care plans that match each person's health and comfort needs. Specialized care units handle different types of health issues, and you'll see a range of medical and clinical services are ready for people staying short or long term. The team says they're friendly and knowledgeable and welcome questions, which is comforting for new folks, and the place even has amenities that try to make living there easier, including accessibility tools like high contrast options for people who might have trouble seeing well, and it's clear they're interested in sharing news and updates since there's a gallery, a blog, jobs listed, and posts on LinkedIn, Facebook, and Instagram, so families can keep up with what's happening at the facility or get a sense of the community, and all these things together show that Star City Rehab and Nursing pays attention to a wide range of care and lifestyles needs, aiming to help people recover and live as comfortably as possible.

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