South Roanoke Nursing Home

    3823 Franklin Rd SW, Roanoke, VA, 24014
    4.0 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate staff, inconsistent management, billing

    I've had a mixed but largely positive experience: the frontline staff - CNAs, RNs, therapists and activities teams - were compassionate, attentive and felt like family, and my loved one made real progress with rehab and engaging programs. The building is smaller and older but clean and undergoing upgrades. My biggest concerns were inconsistent communication, controlling/poor management at times, high turnover, occasional safety/cleanliness and room-size/comfort issues, plus frustrating billing/insurance problems and COVID/visitation disruptions. Overall I'd recommend this facility for the quality of hands-on care, but advise close oversight of administration, billing and care plans.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.2
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of South Roanoke Nursing Home

    About South Roanoke Nursing Home

    South Roanoke Nursing Home sits at 3823 Franklin Road in Roanoke, VA, and has been serving the community since 1964 with a focus on skilled nursing care, taking care of people who need help with daily activities, medical monitoring, or therapy, and the staff keeps things steady by assigning Certified Nursing Assistants to the same residents so folks see familiar faces each day. The place is a proprietary facility under American Healthcare, LLC, with 98 licensed beds, and it accepts several payment types including Medicaid, Medicare, private funds, private health insurance, and long-term care insurance, which gives families flexible options when choosing care. The administrator, Katie Curfiss, leads a staff of about 89 people who work to treat residents like family, and registered nurses and licensed practical nurses are on duty to provide medical care around the clock, every day of the week, which helps folks feel secure.

    South Roanoke Nursing Home offers both private rooms at $200 a day and semi-private rooms at $185 a day, and residents get access to help with medication, personalized diet plans, housekeeping, and emergency response systems, plus all the health care and therapy needed, like physical, speech, and occupational therapy, with a therapy team making personalized plans. The nursing home welcomes short-term respite stays so caregivers can take breaks, and offers tours for families thinking about the facility, which helps everyone get a feel for the place ahead of time. The staff's trained to handle complicated care like tube feeding, injections, and continuous monitoring for those who need it, and the building has lifestyle amenities to make things more comfortable, like furnished rooms and activities led by a group exercise and therapy program. South Roanoke Nursing Home counts skilled nursing, rehabilitation care, long-term care, and respite care among its main services, and can bill Medicare for daily rehabilitation services up to 100 days, which is useful for folks recovering from surgery or illness. The home served 30,660 patient days in 2023, showing a long tradition of care, and folks looking for elder care or rehabilitation in the Roanoke area can always reach out to request a tour to see if the setting suits their needs.

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