Pricing ranges from
    $8,102 – 10,532/month

    The Harmony Collection at Roanoke - Memory Care

    4414 Pheasant Ridge Rd, Roanoke, VA, 24014
    3.4 · 52 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Attractive facility but inconsistent care

    I toured and later used this community - the building is attractive, bright and spacious, rooms are a good size, and many staff (especially some nurses and therapists) were compassionate and helpful. However, staffing shortages and high turnover are chronic, producing inconsistent care: missed medications/appointments, poor communication from management, laundry and housekeeping failures, hygiene neglect, and occasional serious safety/billing problems. Activities and engagement are hit-or-miss, and memory care was repeatedly described as unreliable. In short, lovely facility and some wonderful people, but I wouldn't trust it for higher-acuity memory care without close oversight.

    Pricing

    $8,102+/moSemi-privateAssisted Living
    $9,722+/mo1 BedroomAssisted Living
    $10,532+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.1
    • Meals

      3.1
    • Amenities

      3.3
    • Value

      2.0

    Location

    Map showing location of The Harmony Collection at Roanoke - Memory Care

    About The Harmony Collection at Roanoke - Memory Care

    The Harmony Collection at Roanoke - Memory Care sits on Pheasant Ridge Road in Roanoke, VA, and this place is set up for those with memory loss such as dementia or Alzheimer's, so you'll see they've taken real care to create a safe and secure space that tries to feel like home, which means they've got all kinds of safety features in place to help keep people from wandering, and you'll find staff around 24/7 who know how to help folks with memory issues and know when someone might need a little help or a gentle nudge. The community has thoughtfully built areas like the Harmony Square Memory Care neighborhood, and you'll notice people going about their day either at the library, playing games in the game room, sitting outside on the garden patios, or taking a walk on the path just to get a bit of air, and seniors here get meals served restaurant-style so dinnertime doesn't feel any different than what you'd want at home. There's a full calendar loaded with social activities, fitness classes, outings, and even a movie theater and bistro right there in the building, so there's always something to do, and pets are welcome, which helps people feel like they still have that bit of themselves with them. Care is tailored, so each resident gets a plan based on their needs, and Powerback Rehab helps with physical and occupational therapy if needed, and they'll even handle transportation to health appointments if a person has to go out. The staff has experience helping those with dementia and Alzheimer's, and they put together structured activities made to keep people's minds active for as long as they can, so every day follows a good, solid routine. Apartments come in modern, flexible floorplans that suit different ways of living, and everything in the building is set up to cut down on confusion, making it a place where people can live with the right amount of help for their situation. The community keeps things running smoothly with laundry, dining, and a range of personal care services, and the grounds are pretty with outdoor spaces where residents can feel comfortable spending time. U.S. News & World Report recognized the community as a High Performing Senior Living Community. The Harmony Collection at Roanoke - Memory Care works to give seniors housing, support, therapy, and a sense of belonging, all in a place where the environment, activities, and care team put the needs of memory care residents first.

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