Winchester Health & Rehabilitation

    110 Lauck Dr, Winchester, VA, 22603
    3.3 · 77 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff, serious systemic failures

    I had a deeply mixed stay. The therapy teams, CNAs and some nurses were outstanding - compassionate, effective, and helped restore mobility; admissions and some managers were helpful and pet-friendly. But nursing and management were inconsistent: chronic understaffing, missed treatments/appointments, delayed or skipped personal care (showers, baths, feeding), poor communication, lost belongings, safety/infection-control lapses and unresponsive administration that even involved Adult Protective Services. Because of those serious care and safety failures I can't recommend this place for long-term care or complex rehab despite pockets of excellent staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.2
    • Meals

      1.6
    • Amenities

      2.6
    • Value

      2.0

    Location

    Map showing location of Winchester Health & Rehabilitation

    About Winchester Health & Rehabilitation

    Winchester Health & Rehabilitation, also called Envoy Of Winchester, sits at 110 Lauck Drive in Winchester, VA, and has 60 licensed beds for residents who need skilled nursing or rehabilitation care, and the place feels like a simple home where people get care around the clock, help with daily needs, and even short-term rehab if they're healing after surgery or illness, so folks can get the right support whether they need long-term care, short-term rehab, specialized memory care for dementia, or respite care to give families a break, and people who have Alzheimer's but can walk will find a secure area set up for their needs, plus the staff like Mr. John Mitchell as the administrator and about 68 full-time workers make sure things run smoothly, while residents have access to a rehab gym, an on-site library, pastoral support, a beauty/barber shop, and outdoor space including a patio garden for fresh air or gentle activity, and for anyone needing a ride, transportation services come built in, and beyond care itself, the facility leans on a broad array of resources through ties to VirginiaNavigator and its related Navigator websites, giving residents and families information ranging from caregiving tips, veterans benefits, financial planning, legal help, and more, and their resource directory connects people with thousands of programs and services-over 26,000 listed-covering local and national help, and though there aren't any reviews for Winchester Health & Rehabilitation as of now, the facility stays licensed by the VA Department of Health, is listed on A Place For Mom and the Consulate Health Care website, and gets its performance measured with detailed state efficiency indicators, and overall, it's a straightforward community offering skilled nursing, rehab, dementia support, and long-term living for older adults in the Winchester area.

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