Clay Healthcare Center

    1053 Clinic Dr, Ivydale, WV, 25113
    3.3 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Good care, some staffing concerns

    I live here and overall I'm impressed: administration goes above and beyond, many caring staff, good medical care, engaging activities, and the facility is bright, clean and residents are well groomed. That said I've noticed high staff turnover and some new or rude/lazy employees who seem unfamiliar with residents, occasional poor management and a lack of basic decency. There's an unpleasant odor outside sometimes and phones can go unanswered, so my experience is mixed - many amazing people but some real quality concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      3.3
    • Amenities

      4.0
    • Value

      3.3

    Location

    Map showing location of Clay Healthcare Center

    About Clay Healthcare Center

    Clay Healthcare Center sits at 1053 Clinic Dr, Ivydale, WV, right in Clay County, and the place stays open all day and night, every day of the week, so you can always find someone there working to help folks get the care they need, and while a lot goes on inside those walls, the focus always seems to be on giving good, patient-centered care, whether someone's there just for a short stay after surgery, or maybe for something longer because they need a little more help day to day. People say the place is family-owned, and you'll see that in how the staff-including a dedicated group of nurses and therapists-gets to know not just the residents, but also their families, and tries to keep everyone in the loop when it comes to planning what's best for each person.

    You'll find all sorts of nursing and medical specialties packed into one location, because there's a skilled nursing team, led by Brenda Nettles as Director of Nursing and with Dusty Hern as Assistant Director of Nursing, so when someone needs wound care, medication help, or even palliative and hospice services, they can get it there, and therapy staff step in when residents need physical, occupational, or speech therapy, whether they're recovering from an operation or just want to keep moving and speaking as well as they can. People can get short-term rehab too, which comes in handy for folks who want to go back home strong, and there's help for long-term needs, plus respite care, so families can take a safe break knowing their loved one is in good hands.

    For those dealing with memory troubles like Alzheimer's or dementia, there are secure areas and specialized care set up to help keep them safe and engaged, along with daily memory-boosting activities, and folks who need help managing daily routines get what they need too, from meal prep and medication reminders to personal care and social outings. The staff speak several languages, including English, Spanish, Russian, and Vietnamese, making it easier for people from different backgrounds to feel comfortable, and since the facility works with area hospitals like Providence Portland Medical Center, Sacred Heart, and others, residents benefit from strong medical connections if something comes up.

    Living spaces come fully furnished, with kitchenettes, private bathrooms, air conditioning, cable, phone, and wi-fi, and nobody has to worry about chores, since housekeeping and laundry happen like clockwork, plus maintenance is handled so residents can spend their time taking part in activities and social events that fill the calendar-bingo, noodle ball exercise, crafts, food projects, day trips, and a wellness program, as well as community events and plenty of chances to get involved. There are rooms and gathering spots like a dining hall, garden, gaming room, fitness room, library, wellness center, computer area, and a beauty salon, all meant for folks to enjoy each other's company or have a little quiet time if that's what they want. Outdoor spaces are there when the weather's nice, and there's help with getting around too, thanks to transportation options for errands or outings that aren't medical.

    Clay Healthcare Center keeps the focus on making sure everyone feels like they belong, building strong relationships with residents and families, planning care together, and encouraging community, all while providing skilled nursing, therapy, memory support, assisted living help, independent living services, and long-term or post-acute care under one roof, just a short trip from Wallback Lake, Elk River, and the Elk River Trail.

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