Eagle Pointe Healthcare Center

    1600 27th St, Parkersburg, WV, 26101
    3.1 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff but management failures

    I want to acknowledge the compassionate, friendly staff - nurses, CNAs, therapists and activity teams were great and therapy visits helped - but overall I would not recommend this facility. Communication was awful, meds were changed or missed without notice, call buttons and equipment failed, food and smell were poor, and understaffing/neglect led to decline and a transfer. Despite many kind employees, management and safety problems made my experience unacceptable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.13 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      2.2
    • Amenities

      3.4
    • Value

      3.1

    Location

    Map showing location of Eagle Pointe Healthcare Center

    About Eagle Pointe Healthcare Center

    Eagle Pointe Healthcare Center sits at 1600 27th St in Parkersburg, WV, and is a skilled nursing facility with 164 beds that serves adults needing short-term rehab, skilled nursing, and long-term care, along with assisted living, independent living, and memory care. The place has a dedicated team of healthcare professionals who focus on each person's unique health and emotional needs, trying to make sure everyone feels supported and comfortable. The staff put effort into building a community where residents and workers trust each other and form real friendships, which makes a big difference for daily life. The home provides help with things like wound care, post-surgical support, palliative and hospice services, and a range of therapies including physical, occupational, and speech, so folks with different needs can get the type of care they require.

    You'll find modern features in the building, like comfortable living spaces and shared areas where residents can join in on activities such as bingo, music, and holiday parties, all of which help create a friendly and lively atmosphere. For folks who need help with their diet, dietary and nutrition support is part of the daily routine, so meals can match up with individual preferences and doctor's orders. Memory care services are available for those with memory challenges, and the staff have training to provide the special support that's needed in those cases. The center also offers short-term rehabilitation for people who are working on getting back on their feet after a hospital stay, injury, or illness.

    Eagle Pointe accepts Medicare, Medicaid, and private pay as funding sources, letting more people access care. Services are provided in English, and the facility stays busy with both short-term and long-term residents. It's operated by 27th Street Leasing Co., LLC, with Frank Bibbee as administrator, and it's part of the CommuniCare Family of Communities, a family-owned group focused on post-acute care. The location is in a nice area with scenic views nearby, including Blennerhassett Island Historical State Park, which gives residents a pleasant environment. The home uses equipment for therapy and care on-site, and provides a range of general nursing services as well as medical specialties.

    Right now, Eagle Pointe Healthcare Center isn't accepting new patients. For people living there, the support goes beyond just medical needs, as staff pay attention to both physical and emotional wellness. It's a place where care, comfort, and a sense of community matter every day.

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