Extra Care uses its own terms like "Extra Care" to describe what they do, which is a little different than regular assisted living, and what people find here is a small community with only six beds so everyone's got a bit more attention and the staff really know the residents, and you can tell safety's important since the place is secured and there are bracelets that beep if someone who shouldn't wander tries to leave, which helps families worry less, especially if their loved one has memory issues like Alzheimer's or dementia, because they've got a whole building just for memory care and people who work there know how to support residents with reminders for grooming, toileting, and daily needs, so if someone has bigger health risks, strong behaviors, or needs help getting from bed to wheelchair, the staff is prepared and trained. There aren't any giant hallways to get lost in since it's all on a small scale, and the studio rooms are made to work for folks with wheelchairs, including showers you can roll into without trouble. People can get a mix of care here, from independent living with help available if needed, all the way to skilled nursing, short-term respite care for folks whose families need a break, and even hospice if necessary, and they keep it friendly with nutritious meals, including vegetarian and kosher, and there's a beautician onsite, plus patios and common rooms for sitting with others or getting some sun. Care includes help with things like bathing, dressing, medication, incontinence, and diabetes management, and visiting nurses and therapists-like podiatrists, dentists, and others-come by regularly, which makes things convenient, and there's transportation, parking for residents, and rides arranged if needed. The staff is known for being kind, and people seem to like that it's not noisy or busy, with pretty grounds for sitting, and services for memory care are focused on easing confusion for those with dementia and helping prevent them from wandering. The idea is to help everyone stay as independent as possible, with support adjusted for each person, whether that's for behavioral challenges, medical needs, or just comfort, and the care plans can change as residents' needs do, which really lets people age in place without having to move again, and family can always visit and know there's always someone helpful around.
Pretty quiet home, staffing concerns
I toured this quiet, pretty home run by a husband-and-wife team. The grounds, outdoor seating, fenced yard and clean bathrooms were lovely, and my mother-in-law really liked the warm, respectful staff who help with doctor visits and family dinners. That said, the house felt hot and some tenants were sweating, staffing looked limited (I saw no other help), and the ramp/steps worried me for a walker. I was also told they accept referral payments, which made me uneasy. Pricing was negotiable, but it wasn't a good fit for my mom's needs.
Pricing
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Amenities
3.25 · 4 reviews
Overall rating
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Care
3.5Staff
2.8Meals
3.3Amenities
4.5Value
3.0
Location
About Extra Care
People often ask...
Extra Care offers memory care and board and care.
The full address for this community is 16029 Chase Street, North Hills, CA, 91343.
Yes, Extra Care offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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