Birchwood Manor

    2106 Camelot Road, Ann Arbor, MI, 48104
    3.7 · 10 reviews
      AnonymousLoved one of resident
      3.0

      Warm homey staff, concerning issues

      This place felt warm and homey - attentive, wonderful staff, tasty homemade meals, good outings and communication; my dad was comfortable and happy and staff often went above and beyond. That said, my experience was mixed: the home was understaffed with limited one-on-one care and activities, staff credentials seemed unclear (nurse not an RN), and I witnessed medication practices I found concerning. I also ran into serious administrative problems (unreturned deposits, eviction/visiting issues) and a few staff members were untrustworthy or had a nasty temper. Overall: lovely atmosphere and great caregivers at times, but proceed with caution - it didn't work out for my mom.

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      Amenities

      3.70 · 10 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        2.3
      • Staff

        3.3
      • Meals

        4.5
      • Amenities

        4.0
      • Value

        1.0

      Location

      Map showing location of Birchwood Manor

      About Birchwood Manor

      Birchwood Manor sits in a quiet neighborhood on the south side of Ann Arbor, close to the University of Michigan Hospital and St. Joseph Mercy Hospital, which makes healthcare nearby and easy for families to reach when needed, and you'll find the home set among mature, shade-giving trees with a large front porch and a porch swing, plus a welcoming deck with rocking chairs where residents can take in the peaceful feeling of the area. The one-story home looks and feels like a real cottage, holding up to six residents at a time, which keeps the group small and makes it easy for everyone to get to know one another in a family-style way. The six private bedrooms all have their own characters with decorative features, big closets, blinds, and each room is cable ready, plus flat-screen televisions for each resident. Residents share two large bathrooms, one of which holds a therapeutic walk-in jetted tub and wheelchair accessible shower, making things safer and more comfortable for folks who need support bathing.

      Staff at Birchwood Manor includes nurses, a doctor on call, and a dentist and podiatrist who come by on a regular schedule, so medical care is close at hand. Physical, occupational, and speech therapists are available when needed, helping with mobility or therapy, and there's individualized care plans for each resident, which means daily help is based on what each person needs, whether that's bathing, getting dressed, remembering medications, or using therapy services. Residents can have pets here, so people who like animals can keep that sense of home and company, and staff keep things accessible for both residents and their animals.

      The meals get made each day by a culinary team focused on balanced nutrition, which residents eat in a large, family-style dining room, and activities are planned every day for both mind and body, with things like entertainment, social events, and devotional services. There's a full-service salon on-site for beauty and barber needs, and complimentary transportation for errands or appointments. Birchwood Manor is a pet-friendly, no-smoking facility, offering assisted living, independent living, and memory care in a homelike setting, with hospice and respite care available when needed. The staff speaks English, and the facility runs as a business with private pay required. The bathrooms and showers are wheelchair accessible, and there's a cozy living room with lots of windows and a big TV where residents spend time together. Birchwood Manor emphasizes making the place feel like a true home, both in big ways like the porch and little things in how each room's decorated for the person living in it, and since there are only six residents at a time, people get to know each other well, sharing meals, activities, and the daily rhythm of living together in a peaceful, supportive setting.

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