Lorraine's House

    32605 Eastlady, Beverly Hills, MI, 48025
    3.8 · 6 reviews
      AnonymousLoved one of resident
      3.0

      Compassionate staff but safety concerns

      I toured this home and was impressed by the compassionate, friendly staff - the director was informative, visitors are allowed anytime and they'll accommodate a late breakfast. The place felt clean and home-like and daytime staffing seemed adequate, though resident interaction was limited. That said, the building is run down (dingy furniture, outdated TV), rooms and a tiny jack-and-jill bath felt cramped, ramps look unsafe, and there's virtually no activities program. Caregivers want to do well but need more training, pricing/availability seemed inconsistent, and I noticed two hospice residents and a large dog on site. Overall I liked this one best from my tours but would only commit if safety, renovations and staff training were addressed.

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      Amenities

      3.83 · 6 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        3.3
      • Staff

        3.5
      • Meals

        3.8
      • Amenities

        2.3
      • Value

        1.0

      Location

      Map showing location of Lorraine's House

      About Lorraine's House

      Lorraine's House sits in a quiet Beverly Hills, Michigan neighborhood where staff help a small group of seniors live with dignity and comfort, and one thing you notice is that residents can get help with daily routines like dressing and bathing, medication management, meals planned by chefs with kosher and vegetarian choices, and personal care, plus the rooms come with private baths and wheelchair accessible showers, which really help people who need extra support moving around safely. They offer care for seniors needing different kinds of help, from those who need assistance getting through the day to folks dealing with Alzheimer's or other memory problems, and there's care for incontinence, diabetes, or high medical needs, plus services like physical, occupational, and speech therapy, a visiting podiatrist for foot care, and nurses on staff, so families can feel some relief knowing help is always close by. Lorraine's House uses a personal service plan for each resident so care fits exactly what the person needs, and there's 24-hour care along with emotional, spiritual, and social support, which can matter just as much as the medical side. The place runs as a board and care home with indoor and outdoor common spaces, some social and spiritual events-Christian and Islamic services and devotional activities included-and both onsite and offsite activities to keep folks active and interested, all while allowing pets like cats and dogs. Transportation and parking are available, even if some rides come at an extra cost, and resident parking is an option too. Families can turn to local experts for help sorting through care options and the facility itself offers support deciding on long-term care, with additional services like respite for caregivers, hospice care, and even salon and barber services as needed. The facility tries to make life easier through simple comforts and direct, well-trained staff support, aiming for an upscale but peaceful environment. Lorraine's House has a BBB A+ rating, a 4.0-star community review standing based on six reviews, and welcomes seniors from around the Bloomfield Hills and Beverly Hills area, offering different names for some sister facilities, like Franklin Terrace Senior Living, but always sticking close to the needs of elders and their families who want help with those big, sometimes hard care decisions.

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