Redwood Terrace

    710 W 13th Ave, Escondido, CA, 92025
    4.5 · 84 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent care, dining; inconsistent service

    I live here and overall I'm very pleased - the staff are warm and attentive, therapy and rehab (including the pool) are excellent, and the dining is restaurant-quality with a huge variety (sometimes a bit salty). The grounds, activities, transportation and apartments with full kitchens/washers make daily life easy, and all levels of care are available on site. Service can be inconsistent (occasional understaffing, poor callbacks/paperwork and high buy-in/fees), and parts of the facility are older, but I feel safe, cared for, and would recommend it.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.55 · 84 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.6
    • Meals

      4.4
    • Amenities

      4.1
    • Value

      4.0

    Location

    Map showing location of Redwood Terrace

    About Redwood Terrace

    Redwood Terrace is a senior living community that's licensed by the California Department of Social Services, Community Care Licensing Division, with a license number of 374600566 and an administrator named Sophia Nguyen. The campus sits on eight acres with flower gardens and walking paths, and offers a range of housing, including apartments, cottages, and single-family homes. The community's been operating since August 26, 1997, and the most recent state inspection was on October 4, 2024. Redwood Terrace offers independent living, assisted living, memory care, and skilled nursing, along with short-stay rehabilitation for people recovering from illness or surgery and has a capacity for up to 210 residents.

    The assisted living and memory care options come in various levels, and the memory care studio starts around $7,056, with care fees ranging from $8,056 to $9,056 depending on how much help someone needs, plus a $3,000 community fee. The staff helps with bathing, dressing, grooming, medication management, and daily tasks. The memory care building is secured and purpose-built for people with Alzheimer's or dementia, with alarmed bracelets, wander alerts, and staff trained to help residents who may try to leave or who need supervision for safety, and the nurse is on staff with a doctor available as needed, though exact hours aren't listed.

    Housekeeping is provided by a separate crew, while on-site caregivers help around the clock, although the number on duty isn't detailed. Meals are cooked by a chef and served restaurant-style in a dining room, with room service and different meal plans like gluten-free, no/low sugar, low sodium, and vegan for people with special diets. Residents can use the indoor heated pool, wellness center, garden clubs, and have activities both onsite and offsite, like stretching classes, Tai Chi, water aerobics, brain fitness, art classes, social events, gardening, intergenerational programs, Wii bowling, trips, and devotional services. Beautician services, resident parking, complimentary transportation, and Wi-Fi are all available.

    The property's designed for easy access, with wheelchairs in mind, and allows pets for residents who want to keep a dog or cat. The community helps residents at all stages, whether living independently or with more medical needs, and can provide standby help with transferring, using one or two-person assists, or mechanical lifts. The nursing staff can give medicine, help manage sugar for diabetes, provide incontinence care, and accept residents who might act out or wander due to dementia. Redwoods Terrace has a small, friendly neighborhood feel and offers resources for affordable housing, dementia care, and caregiver support, and serves clients from both SSI and the San Diego Regional Center. The community features both common indoor and outdoor spaces, activities for all interests, and a range of educational and wellness programs to keep people active. Redwood Terrace is recognized for providing steady care, a welcoming setting, and a mix of social, spiritual, and physical activities for older adults in every stage of later life. Meals, housekeeping, transportation, and maintenance are all included, so residents can focus on enjoying life, staying involved, and staying connected with people and the neighborhood around them.

    People often ask...

    State of California Inspection Reports

    22

    Inspections

    1

    Type A Citations

    0

    Type B Citations

    5

    Years of reports

    04 Oct 2024
    Verified the staff member subject to Immediate Exclusion was not present, employed, or residing at the location, and found no health or safety concerns. No deficiencies were cited.
    16 Aug 2024
    Found zero deficiencies across records, medications, infection control, and safety measures at the site. Noted proper food service readiness, emergency planning, and overall safety and cleanliness of the environment.
    16 Aug 2024
    Inspection confirmed compliance with regulations and standards in areas such as client records, personnel training, food service, environment safety, infection control, medications, and health-related services.
    23 Aug 2023
    Found that infection control, safety measures, and disaster preparedness were in place, and that resident and staff records, medication management, food service, and incident reporting were in order, with no deficiencies identified.
    23 Aug 2023
    Confirmed no deficiencies observed during inspection; facility in compliance with regulations.
    07 Feb 2023
    Found that the resident's personal rights were restricted by not allowing the resident to leave with anyone other than family, per the POA's instructions. Found no evidence that staff prevented visitors or confined residents to their rooms; residents were reported to have visitors and to go outside.
    • § 87468.1(a)(6)
    07 Feb 2023
    Confirmed allegation of restricting resident's personal rights but did not substantiate allegations of staff not allowing visitors or confining residents to their rooms.
    02 Dec 2022
    Reviewed the allegation that the licensee did not respond promptly and appropriately to the resident's representative and determined the complaint lacked merit and was dismissed.
    02 Dec 2022
    Unfounded allegation of not promptly informing resident representative about missed rent payments. Resident and representative were notified in June 2022, but resident overlooked monthly invoices.
    11 Aug 2022
    Found no deficiencies; observed proper infection-control postings, sufficient PPE and cleaning supplies, and staff wearing masks. Identified a designated infection-control lead and a plan aligned with guidelines for COVID-19 testing, isolation, and care, plus ongoing monitoring of residents and notifying physicians or emergency contacts when symptoms appear.
    11 Aug 2022
    Confirmed no deficiencies in infection control measures during the annual inspection.
    25 Mar 2022
    Investigated the death of a resident, interviewed the site administrator, and reviewed pertinent resident files and roster information. Noted no health and safety concerns at the time and advised that additional information, including interviews and record reviews, may be needed to complete the review later.
    25 Mar 2022
    Investigated the death of a resident and found no health or safety concerns during the visit.
    27 Oct 2021
    Reviewed on-site activities related to disinfection, screening protocols, and PPE use; interviews with leadership and a walk-through were conducted, and no deficiencies were issued.
    27 Oct 2021
    Conducted on-site visit, no deficiencies were issued.
    31 Aug 2021
    Found compliance with infection control practices, including central entry screening, symptom checks, sign-in for all visitors, posted hand hygiene and distancing guidance, PPE availability, and a designated visitation area; no deficiencies observed.
    31 Aug 2021
    Confirmed compliance with infection control practices and COVID-19 mitigation measures during inspection. No deficiencies observed.
    23 Jan 2021
    Amended a document created on 07/28/20 during a virtual case management visit, obtained the signature on the amendment, and conducted an exit interview with the Executive Director; Licensee’s Rights forms were emailed to the Executive Director.
    28 Jul 2020
    Found no evidence to prove or disprove the allegations of insufficient staffing, unqualified staff providing licensed care, or residents’ rights violations. Interviews with residents and responsible parties did not support the allegations, while records showed current documentation, adequate staffing, timely relocations after reassessments, and training in compliance with regulations.
    23 Jan 2021
    Confirmed during a virtual visit and meeting with the Executive Director. A report amendment was made and provided to the Director for review.
    28 Jul 2020
    Found insufficient evidence to prove or disprove allegations of insufficient staffing, unqualified staff, and resident rights violations.
    03 Jun 2020
    Reviewed allegations of failure to provide records, found no basis, and dismissed the complaint.

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