Vi At Palo Alto

    620 Sand Hill Road, Palo Alto, CA 94304, USA
    4.3 · 32 reviews
    • Continuing care retirement community
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    For pricing and availability(510) 508-4507

    Pricing

    Amenities

    Healthcare services

    • Medication management
    • Physical therapy
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Preventative health screenings
    • Hospice waiver
    • Diabetes care
    • Rehabilitation program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi
    • Internet

    Memory care community services

    • Mild cognitive impairment
    • Dementia waiver
    • Parkinson's care

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation to doctors appointments

    Common areas

    • Wellness center
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Family education and support services

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips
    • Continuing learning programs

    4.25 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.1
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Vi At Palo Alto

    About Vi At Palo Alto

    Vi at Palo Alto is a luxury Life Plan Community dedicated to redefining the senior living experience through sophisticated amenities, vibrant programming, and a strong sense of community. Designed to support residents as they navigate the next phase of retirement, Vi at Palo Alto offers stylish apartments such as the Mendocino, where residents can enjoy comfort and elegance tailored to their lifestyle. Here, daily life is enriched by world-class cuisine, ranging from gourmet dishes like scallops to a variety of thoughtfully prepared meals, all served in inviting dining settings.

    Residents at Vi at Palo Alto are encouraged to maintain an active, health-conscious lifestyle through an array of wellness options. Personalized workouts are available for those who seek tailored fitness routines, while group activities such as yoga sessions on the lawn provide opportunities for both physical wellbeing and social connection. Thoughtful lifestyle programming forms an integral part of the community, inviting residents to explore new interests, engage in creative pursuits like flower arranging, and develop meaningful friendships with fellow residents.

    The spirit of community flourishes at Vi at Palo Alto through shared experiences and resident-driven activities. Whether it's reading in the comfort of a Mendocino apartment or connecting during a group wellness class, residents are supported in leading fulfilling and purposeful lives. The environment is designed to foster deep relationships and a supportive network, providing peace of mind as residents continue their journeys in a setting that values individuality and companionship. Vi at Palo Alto embodies the promise of exceptional senior living, where each day brings the opportunity to thrive among friends in a beautifully maintained, enriching environment.

    People often ask...

    State of California Inspection Reports

    15

    Inspections

    0

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    10 Jun 2024
    Visited facility to ensure compliance with regulations. No deficiencies found during inspection.
    18 Jan 2024
    Confirmed no deficiencies were found during the visit.
    28 Dec 2023
    Investigated an incident involving a resident who reported a possible sexual assault, though the resident later expressed uncertainty about whether it truly occurred or was imagined. Staff and security measures were assessed, and no deficiencies were found.
    06 Apr 2023
    Confirmed allegation of physical abuse was investigated, but no evidence found to substantiate the claim. No deficiencies cited.
    06 Apr 2023
    Confirmed no deficiencies during a visit following a resident's fall and subsequent passing after using exercise equipment. No evidence of assisted living services provided.
    23 Feb 2023
    Interviews and observations revealed allegations of unclean bodily waste in residents' rooms were not substantiated due to lack of evidence, though concerns were raised about timely cleaning of waste in one particular case.
    23 Feb 2023
    Confirmed that allegations of improper medication administration were unfounded and that residents were allowed to refuse medications.
    17 Nov 2022
    Reviewed an incident regarding a staff member not attending to a resident who needed assistance as documented in the care plan.
    • § 87468.2(a)(4)
    19 Sept 2022
    No deficiencies were cited during the visit.
    27 Jan 2022
    Investigated the complaint alleging that a resident was incorrectly receiving assisted living services and found it to be unfounded. Resident was confirmed to be in independent living and not receiving assisted living services.
    24 Jan 2022
    Found 0 COVID-19 positive residents and 9 COVID-19 positive staff at the facility. Recommendations were made regarding social distancing and hand washing signage.
    23 Dec 2021
    Conducted unannounced visit, found no deficiencies. Residents reported feeling well and receiving necessary care and medications.
    16 Jun 2021
    Observed compliance with COVID-19 infection control regulations during the visit. No deficiencies cited.
    24 Feb 2021
    Confirmed allegation of financial impropriety and settlement in the amount of one million dollars, resulting in a reduction of operating costs for the facility.
    • § 1788(a)(22)
    24 Nov 2020
    Confimed no deficiencies identified during the visit. No recommendations were made.
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