The Rivers Grosse Pointe

    900 Cook Rd, Grosse Pointe, MI, 48236
    2.6 · 82 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed unsafe uncommunicative costly facility

    I placed a loved one here because the building and apartments are beautiful and the rehab/PT staff can be excellent, but my overall experience was awful. Chronic understaffing and poor management meant ignored call bells, delayed emergency response, missed meds/wound and dialysis paperwork, unsafe transport, and reports of a serious adverse outcome and state investigation. Communication was terrible - family calls unanswered, records withheld, promises broken - and many aides/nurses seemed untrained, rude or apathetic. With high costs and predatory fee increases, I would not recommend this facility for rehab or assisted care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.59 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      2.1
    • Meals

      1.9
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of The Rivers Grosse Pointe

    About The Rivers Grosse Pointe

    The Rivers Grosse Pointe offers a wide range of living options for older adults, with independent living, assisted living, memory care, and physical rehabilitation all under one roof, so folks can get different levels of support as their needs change over time, and you'll see everything from private suites with big windows for natural light and private bathrooms to full kitchens in the apartments, plus many ground-floor units if you need easy access. Residents can use many amenities, like a heated indoor saltwater pool, a gym for therapy, an on-site library with computers, and a fitness center, and there's a beauty and hair salon by appointment, along with outdoor seating areas and a pretty pond out by the manicured grounds on the 15-acre campus. Meals are prepared daily by the culinary team and served in several on-site dining spots, such as a café, bar, and a private dining room you can reserve for family visits, or you can cook in your own apartment, since the kitchens come with granite counters, stainless steel sinks, refrigerators, dishwashers, and electric ovens with ranges, and every apartment includes washers and dryers, air conditioning, Wi-Fi, cable TV, big closets, and walk-in showers with ceramic tile.

    There's a lot of support available, with care staff on hand 24/7 and services like medication management, incontinence and diabetic care, and help with daily living, so whether someone needs skilled nursing, physical or speech therapy, or just help with daily chores, the facility provides that, and they check patient progress and update care plans as needed-there's even a full activity schedule for independent living residents, including swimming, yoga, golf leagues, and group classes like aqua and chair aerobics, plus regular faith services in the on-site chapel and lots of social events planned month to month. Transportation's available for planned outings and shopping, and there's parking as well, along with wheelchair access throughout, and guests and residents can use complimentary Wi-Fi in all common areas.

    The facility keeps things easy for residents with an all-inclusive monthly fee that covers utilities, basic DirecTV, telephone, and housekeeping, and residents get a dining allowance for meals at The Rivers' eateries each month, but you can also cook for yourself anytime. There's a strong focus on safety, access, and privacy, with scheduled tours for those interested and clear user policies, and if you need, there are memory care services, short-term care, respite stays, and a rehabilitation center that helps with recovery and keeps folks active and social. The Rivers Grosse Pointe aims to make things feel like a natural extension of home, with easy access to care, nutrition, activities, entertainment, and support, and their activity calendars keep everyone engaged, whether someone's there for a brief stay or planning to settle in for good.

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