Canterbury Woods

    725 Renaissance Drive, Williamsville, NY, 14221
    3.5 · 12 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful campus, unreliable medical care

    I toured and briefly stayed here. The campus and apartments are gorgeous - large rooms, heated pool, salon, library and a terrific dining program - and it's very accessible with lots of activities. It's extremely expensive with long wait lists and a country-club vibe; great for high-functioning, well-heeled residents. However, I experienced poor communication, unresponsive administration and mixed staff behavior; there were cleanliness problems, reports of theft and medication mishandling (including unwanted sedatives), and skilled nursing seemed understaffed - call buttons unanswered and poor pain management. Not dementia-friendly or suitable for post-surgery rehab despite the luxury.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.50 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.7
    • Meals

      3.9
    • Amenities

      4.3
    • Value

      1.8

    Location

    Map showing location of Canterbury Woods

    About Canterbury Woods

    Canterbury Woods sits on 62 acres in Williamsville, NY, at 705 Renaissance Drive, with another campus at Gates Circle Drive in Buffalo, and they've been around since 1999 thanks to the Episcopal Church Home and Affiliates Inc. You'll find studio, one-bedroom, and two-bedroom apartments, plus larger patio homes that don't require you to do any maintenance. There are pet-friendly policies in place, and the community's known for offering everything from independent living and assisted living to memory care, skilled nursing, and home care services, which all means if you move in, you'll have a full range of care when you need it. They've got a specific dementia program in place, plus a schedule for personal tours so people can meet residents and staff before moving in, and the Gates Circle and Williamsville locations both have amenities like fitness programs, an activities calendar, dining options, and a Performing Arts Center with ticketed concerts and shows. There's a Life Care Fee of $21,204 per person-it's included in the main fees-and a refund plan that offers 90% of the entrance fee back. Some folks may be able to fully deduct fees on their taxes, depending on their situation, and there's a financial gauge tool to help figure out what works best. The nursing home within the community has 32 beds and carries a 3-star rating from the Centers for Medicare & Medicaid Services. The community itself gets an 8.6 out of 10 rating, putting it at number four in the city. All units have access to wellness programs like Canterbury University, and the programs themselves hold a five-year accreditation from CARF International, which has accredited Canterbury Woods since 2010, and they've got long-term focus on person-centered care. You'll also find specialty programs at Oxford Village, located at 725 Renaissance Drive, and beyond aging services, they run programs for behavioral health, child and youth services, employment, medical rehabilitation, opioid treatment, and vision rehabilitation. If you're thinking about moving in, you can check out the photo gallery to get a sense of daily life, and when it comes down to it, Canterbury Woods keeps things simple, relaxed, and focused on giving older adults a comfortable, resort-style community backed by skilled services.

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