Yancey House

    6 Cooper Ln, Burnsville, NC, 28714
    3.0 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility but communication concerns

    I chose this small, clean facility for its attractive grounds, spa-style bathrooms, no odors and roomy single rooms - weekly cleaning/linen service was excellent and it felt affordable. The staff were mostly friendly, attentive and consistent, with good diabetes care, live music and church services. My biggest issues were the cafeteria food (often disappointing), limited/inconsistent activities (bingo only sometimes) and a somewhat depressing memory-care vibe. Communication and management worried me most - phones sometimes unresponsive, lost-item/website issues went unresolved - so I'd visit and test contactability before placing a parent.

    Pricing

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    Amenities

    3.00 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.3
    • Meals

      2.5
    • Amenities

      3.7
    • Value

      4.0

    Location

    Map showing location of Yancey House

    About Yancey House

    Yancey House sits in the mountains of Western North Carolina, where parks and cafes are close by and walking paths are easy to enjoy, and it's the kind of place where people can get assisted living or memory care depending on their needs, so whether someone just needs help with things like bathing, dressing, and medicines, or they've got memory changes from Alzheimer's or something similar, there's a plan for that, and folks can count on 24-hour supervision with dedicated caregivers around all the time. Residents eat meals that chefs and meal planners design for different diets, and they eat in comfortable community dining rooms to keep everyone social, but you'll also find a library, game room, outdoor patio, salon, and barber shop for spending time or relaxing, and there's always a schedule with activities, group outings, social hours, crafts, fitness, movie nights, live performances, church services, and sometimes guest visitors who bring new things to talk about. For those who need it, there's on-site therapy, a pharmacy, and medical provider visits, so people don't have to leave just to get everyday health help, and staff help manage medicines including diabetic and non-ambulatory care and incontinence support when needed. Community safety stays a priority with a secure campus and an emergency alert system, and Yancey House tries to encourage as much independence as possible, offering help but not getting in the way, and for families worried about costs, they can learn about public resources like Medicaid or Veterans benefits. Housekeeping, transportation, and building maintenance are part of daily life, and the goal's always to make sure everyone feels comfortable, known, and at home, even when life gets complicated. The whole place tries to foster a sense of belonging and gives residents a chance to be social, active, and well-cared for, using a simple, holistic approach and a Memory Care Program for those with memory problems, all while keeping things calm and steady amidst changing needs.

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