Southminster

    8919 Park Rd, Charlotte, NC, 28210
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful campus, costly inconsistent care

    My mom lives here and I love the impeccably maintained, beautiful campus - spacious, bright apartments and tons of amenities (pool, theater, library, fitness, chapel) with many engaging activities and generally warm, professional staff. Care can be excellent, especially memory-care options, but I've seen worrying inconsistency: understaffing, slow or no response from HR/homecare, occasional unprofessional behavior, and reports of mishandling. Food and dining service have been hit-or-miss, and parking/pricing are major downsides - it's very expensive with extra charges. Overall it feels first-class on the surface, but the cost and inconsistent staff responsiveness give me pause.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.44 · 124 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      4.3
    • Value

      1.8

    Location

    Map showing location of Southminster

    About Southminster

    Southminster Continuing Care Retirement Community sits in South Charlotte, North Carolina, known for its beautiful grounds and access to places for shopping, dining, and enjoying the arts, and people come here for its family-focused approach, especially when dealing with Alzheimer's, Parkinson's, memory, and movement disorders, and there's a special satellite clinic on the third level, called the Embrace Clinic, where clinicians rotate office hours to support residents. The staff at Southminster gets recognized for being helpful, joyful, and kind, making everyone feel welcome, and people say the community offers engaging activities to boost social, physical, mental, and emotional health, whether it's life enrichment classes, wellness programs, or outings to enjoy hobbies. Meals get made by chefs who use quality ingredients, focusing on both taste and nutrition, offering authentic Southern and international dishes, and the many dining rooms encourage people to meet up and enjoy good company.

    Southminster offers many levels of care including independent living for active seniors, assisted living for those who need help with daily activities, skilled nursing for people needing short- or long-term support, and memory care services with safe, secure spaces for people living with dementia or Alzheimer's, and you'll find specialized care like home care with trained aides, palliative and hospice care, and home health care, along with Medicaid Home and Community-Based Services for those who qualify. The residences give options like formal or casual apartments, cottages with two bedrooms, studies, fireplaces, sunrooms, carports, patios, and private yards, as well as newer apartments with covered terraces for people who want something modern, and the grounds have a wellness center with an indoor heated pool, gym, and group fitness classes. Some seniors want to stay active in the community, so volunteer opportunities are set up to help local nonprofits and schools, and there's a focus on living with purpose.

    Southminster is a non-profit, charitable life plan community that stays focused on promoting independence, supporting family connections, and helping residents live well at every stage, offering a wide continuum of care so people can stay in one familiar place, even as needs change. The environment suits people looking for maintenance-free living and those who need more support from live-in caregivers, with everyone encouraged to take part in wellness, social events, and community causes. Southminster Inc. is often celebrated as one of the best-rated senior living communities in the area, and while it offers many services and amenities, people here appreciate most that staff, programs, and environment provide stability, kindness, and opportunities to keep growing older with dignity and meaning.

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