The Greens at Lincolnton

    515 S Generals Blvd, Lincolnton, NC, 28092
    3.7 · 40 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Exceptional staff but unsafe care

    My experience was mixed. I found truly exceptional staff - kind CNAs, caring nurses, a compassionate concierge, and excellent PT/OT who made my family feel supported and celebrated special moments. But nursing care was inconsistent and sometimes unsafe: IV infiltration, missed/late meds, ignored call lights, long (even hours-long) response times, unprofessional conduct from charge staff, broken promises from administration, understaffing, and outdated facilities. I'm grateful for the angels on some shifts, but I will not return and would not recommend this place for someone who can't advocate for themselves.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.73 · 40 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.8
    • Meals

      3.2
    • Amenities

      3.0
    • Value

      5.0

    Location

    Map showing location of The Greens at Lincolnton

    About The Greens at Lincolnton

    The Greens at Lincolnton sits at 515 South Generals Blvd in Lincolnton, North Carolina, and offers care for people who need both short-term rehab and long-term nursing, as well as those who are frail and depend on regular nursing support, with 117 skilled nursing facility beds and about 97 residents each day, so you'll see activity but not feel overwhelmed. This place has several care types, like independent living, assisted living, skilled nursing, memory care, adult care home services, and different therapy services meant to help folks recover or adjust, with a Concierge Program for more personal care touches, where staff try to give people as much help as they need. Residents have access to a variety of services and amenities, including big common areas, wide hallways that are easy to get around, and social programs that aim to keep folks busy and connected with each other.

    While The Greens at Lincolnton aims to give quality care and is part of the North Carolina Health Care Facilities Association, inspection reports do show 19 different deficiencies, including one infection-related issue and specific problems with resident rights-they haven't always been clear about Medicaid or Medicare coverage and possible costs, and they've had trouble providing all the needed social services to help people reach the best quality of life they can. Nurse turnover here is high at 60.3%, but there are about 3.82 nursing hours for each resident per day, so people generally get attention when needed, and the staff is experienced, even if some come and go.

    The place is led by administrator Todd Klingbiel and is listed as a Great Place to Work® certified workplace, which some may find reassuring. The Greens at Lincolnton has made the building more welcoming with things like an accessible website, options to adjust text size or use high contrast for those with vision problems, and created a Compliance Hotline for residents or family to raise concerns. Folks can move in for short-term stays or stay long-term, and the staff helps with home care and hospice services when needed. Therapy services hope to help people recover and adjust, and there are amenities for comfort and a bit of companionship, but it's worth noting that the reports highlight a real need for improvements in how they handle paperwork and offer social services. The focus here is on meeting different needs with practical, hands-on care, and trying to give comfort and help where they can, while being open about what they offer and what needs work.

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