Phoenix of Fairlawn (formerly known as Windsong)

    120 Brookmont Rd, Akron, OH, 44333
    4.2 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent therapy but staffing concerns

    I experienced a mix: many staff were warm, professional and highly caring - therapy was outstanding (Shelby, Vickie, Casey, Sandra Kay, Sharon, Brenda were praised), my family saw real rehab progress and compassionate, dignified care. The building felt home-like, welcoming and clean with nice common areas and supportive administration at times. But chronic understaffing, long call-light waits, hygiene and incontinence lapses, communication/medication errors and aggressive billing pressure are serious red flags. I'm grateful for the therapists and kind aides, but I'd be cautious because staffing and consistency issues can put residents at risk.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.21 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.1
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Phoenix of Fairlawn (formerly known as Windsong)

    About Phoenix of Fairlawn (formerly known as Windsong)

    Windsong Nursing & Rehab is a dedicated care community located in a peaceful area of Akron, Ohio, near the Fairlawn neighborhood, just minutes from major thoroughfares such as I-77 and Route 18. The environment is designed to provide residents with a sense of tranquility and comfort while ensuring convenient access for visiting family members. Windsong focuses on delivering comprehensive care and assistance to all residents, making it an ideal choice for families seeking a supportive, nurturing atmosphere for their loved ones.

    The care offerings at Windsong Nursing & Rehab include Short-Term Skilled Nursing, Rehabilitation Care, and Long-Term Care, accommodating a wide range of needs. For individuals recovering from injury, illness, or surgery, the facility’s rehabilitation program features physical, occupational, and speech therapy services. The skilled therapists at Windsong work closely with rehabilitation patients to help them regain strength and independence, striving to enable their return home whenever possible. This commitment helps residents reach their fullest physical and mental potential through targeted, personalized therapeutic interventions.

    Long-Term Care at Windsong can be provided within both a skilled nursing and an assisted living setting, allowing the community to cater to diverse levels of care required by its residents. The team understands that individual needs vary, and they tailor their support to ensure each person receives the appropriate assistance and medical attention. Residents can expect not only professional medical care but also compassionate support in daily living activities.

    Cost considerations are addressed at Windsong Nursing & Rehab with an understanding of national trends for assisted living and nursing home care. While individual facility pricing varies based on area real estate markets, cost of living, and available amenities, Windsong strives to offer value while maintaining high standards of care. This emphasis on affordability alongside quality ensures that families can make informed and confident decisions regarding their loved one's care environment.

    Windsong Nursing & Rehab is committed to fostering a supportive community atmosphere that promotes both independence and well-being. From short-term recovery needs to long-term residency, the facility provides a blend of skilled care and genuine compassion, making it a trusted option for seniors and their families in the Akron region.

    People often ask...

    Nearby Communities

    • Photo of Brookdale Mt. Lebanon
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Exterior view of River Oaks Assisted Living & Memory Care building with beige siding and multiple white-framed windows. In front, there is a covered entrance with a green roof, surrounded by green bushes and plants. Two flagpoles display an American flag and an orange flag. The area is well-maintained with a paved driveway and landscaping.
      $3,760 – $4,512+3.9 (101)
      Semi-private
      assisted living, memory care

      River Oaks Assisted Living & Memory Care

      500 E University Dr, Rochester, MI, 48307
    • Photo of StoryPoint Novi
      $3,000 – $7,000+4.5 (98)
      suite
      independent, assisted living, memory care

      StoryPoint Novi

      42400 W 12 Mile Rd, Novi, MI, 48377
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    • Photo of StoryPoint Grand Rapids West
      $2,189 – $3,529+4.4 (70)
      Studio • 1 Bedroom • 2 Bedroom
      independent living

      StoryPoint Grand Rapids West

      3121 Lake Michigan Drive Northwest, Grand Rapids, MI, 49504
    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    © 2025 Mirador Living