Heritage Corner Health Care

    1069 Klotz Rd, Bowling Green, OH, 43402
    3.6 · 22 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Warm staff but untrustworthy administration

    I had a mixed experience. The nurses, aides and many staff were wonderful-warm, comforting and treated residents like family; the building is clean, homey and airy with private rooms/baths, nice dining, patio/pool, activities and tasty food. However, management and administration were unprofessional and often incompetent: poor communication, paperwork and discharge mismanagement, staffing shortages, safety/rehab neglect, and my complaints were mishandled-my mom needed a hospital transfer and later passed away. I deeply appreciate the frontline staff but I do not trust the leadership-vet carefully.

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    Amenities

    3.59 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      4.3
    • Amenities

      3.6
    • Value

      3.6

    Location

    Map showing location of Heritage Corner Health Care

    About Heritage Corner Health Care

    Heritage Corner Health Care Campus in Bowling Green, Ohio, goes by several names like Pillars At Heritage Corner, Discovery Kingdom, Bridge Hospice Care Center, and Heritage Primary Care and Sports Medicine, and the campus includes adult family homes, skilled nursing, assisted living, memory care, and independent living, so there's a place for different needs all in one spot, and while the facility isn't BBB accredited, it holds an A+ BBB rating, which gives some reassurance. The campus has unique programs like Discovery Kingdom Child Care and a Wound Healing Center, and you can find services including Women's Health, Sleep Disorders, Urgent Care, Surgery, Outpatient Infusion, Pain & Spine Management, Pulmonology, and more such as Heart and Vascular care, Neurology, Lab, Imaging, ENT, Diabetes Education, Cancer Care, Pediatrics, and Autism Services, which means residents and families don't have to travel much for care. You'll see amenities like a Heritage Corner Fitness Center, a warm water therapy pool, a fully equipped exercise room, a salon and spa, big closets, and roomy bathrooms in apartments, plus a Georgian Room and a catering space for events, and there's an option for heated garage bays, internet access, non-smoking areas, and outdoor patios for relaxing.

    For those needing more attention, skilled nursing suites come with pharmacy, respiratory, and hospice services, big private suites, patios, 24-hour licensed practical nurse (LPN) coverage, and emergency call systems, and memory care with secure features is also available. Assisted living at The Pillars at Heritage Inn has three meals daily, activities, exercise spaces, and medical help on-site, and the campus also offers respite services, geriatric care management, and outpatient rehab. Residents get transportation in vans or mini buses for shopping and outings, and there are scheduled social activities, educational sessions, newsletters, and monthly calendars to help everyone stay involved, with programs for healthy living and weight loss too. Apartments have kitchens, laundry, and large bathrooms, while nursing and assisted living have nurse call switches and alarm systems for safety. There are culinary services, facility rental options, community events, and even a Salon & Spa for personal care.

    Staff at Heritage Corner emphasizes dignity, respect, and individuality, supporting not just the residents but also their families, and the programs are made to fit each person's needs and interests. The facility includes a continuing care retirement community (CCRC) component and is also a provider for the assisted living waiver, so there's help for those who need financial assistance for care. With outpatient therapy, memory care, skilled rehab, skilled nursing, independent and assisted living, and extra health care services all on one campus, and with administrator Elizabeth Eilberg leading, Heritage Corner Health Care Campus supports happiness and well-being, while making sure everyone has choices and stays as comfortable as possible.

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