Genacross Lutheran Services-Wolf Creek Campus

    2001 Perrysburg Holland Rd, Holland, OH, 43528
    3.2 · 42 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful campus, but unsafe care

    I loved the beautiful, extremely clean campus, private rooms, lively activities, dining options and many warm, helpful staff - it felt welcoming at first. But my overall experience was mixed: care became inconsistent with unresponsive call lights, missed meals, dehydration, soiled residents left unattended, falls and poor dementia oversight; administration was defensive and there have been regulatory fines. Staff turnover is high, agency aides helped, but I would not trust this for memory care and would watch care closely or look elsewhere despite the nice facilities.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.24 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      2.3
    • Amenities

      4.6
    • Value

      2.6

    Location

    Map showing location of Genacross Lutheran Services-Wolf Creek Campus

    About Genacross Lutheran Services-Wolf Creek Campus

    Genacross Lutheran Services-Wolf Creek Campus sits on Perrysburg Holland Road in Holland, Ohio, and offers a wide range of care for seniors, welcoming people from all faiths but keeping a Lutheran faith-based approach. The campus includes independent living condominiums, assisted living apartments, memory care, skilled nursing, and rehabilitation, and it's backed up by a big team with around 130 employees, including board-certified geriatricians, nurse practitioners, and 24-hour registered nursing staff. The setting's quite pleasant, with gardens, walking paths, and lots of outdoor seating, and the inside has things like a library, arts room, movie theater, therapy gym, and a full-sized woodshop. Creekside Condominiums in the community give seniors a maintenance-free lifestyle, with full kitchens, washer and dryer hookups, baths with seated showers and safety bars, storage, private patios or balconies, and even a heated underground parking garage with elevators, which helps when folks want to be safe and comfortable, and they also allow small pets for those who want them. The Forestview Assisted Living part is set up to give both moderate and comprehensive support, with staff always around, and help with things like bathing, dressing, eating, medication, and housekeeping.

    Wolf Creek Campus offers skilled nursing care and therapy services, both short and long term, as well as outpatient therapy with licensed specialists in physical, occupational, speech, and balance therapy, and there's a big focus on personalizing plans to what a resident needs, updating them as needs or health changes. Safety features on campus include emergency alert systems, security with intercoms at the front door, sprinklers, smoke detectors, and fully wheelchair-accessible buildings, plus 24-hour supervision and a call system for help any time of the day or night. The memory care section uses extra safety and support methods to help people with Alzheimer's or other memory challenges.

    Dining options include three meals a day, all-day dining options, chef-prepared meals with accommodations for allergies or diabetic needs, and there's a choice between a community dining room, private family dining room, and a village store for extra groceries or snacks. There's regular housekeeping, laundry, and dry cleaning, and the staff can arrange transportation, plus a beauty shop on site if residents need that. For spiritual needs, there's a chapel on campus and chaplains available around the clock. The community hosts activities like Cruisin' Zeake's Car Show, movie nights, music events, resident-run programs, and often opens big gatherings like car shows-with raffles, food trucks, bounce houses, and gas card drawings-to the public, so people get a good mix of quiet comfort and lively engagement.

    The campus houses options for seniors aged 62 and older with many affordable housing choices, including some federally subsidized apartments, and amenities like paid utilities, maintenance inside and out, lawn and snow removal, and service coordination that helps keep life simple. The campus provides community wellness programs, fitness and exercise rooms, scheduled activities, and a dedicated therapy gym. There's medical care on site, and help for daily needs is available for those in assisted living, with staff offering support for things like bathing, toileting, grooming, meals, and medication management. Residents can lease or purchase condos, sometimes through a LifeLease plan with resale handling.

    Genacross Lutheran Services-Wolf Creek Campus has operated since 1997, values dignity and respect for every resident, and supports independence through a full spectrum of services, from independent living to advanced care, which means folks can stay in the same place even as needs change. There's a focus on comfort, accessibility, and faith-based spiritual support, which gives the campus a calm and welcoming feeling for seniors and their families.

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